MOD 5, CT 1 - Michelle Miguel
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Colorado State University, Global Campus *
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410
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Health Science
Date
Jan 9, 2024
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docx
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6
Uploaded by mmiguel3 on coursehero.com
1
Project Management: Chartering
Michelle C. Miguel
Colorado State University – Global Campus
HCM410: Healthcare Operations Management
Todd Kane
April 18, 2021
2
Project Management: Chartering
To know what a project charter is, there needs to be an understanding of what a project is itself. A project is a one-time set of activities that leads up to a desired outcome. A well-managed
project includes a specified scope of work, expected outcomes and performance levels, a budget, detailed work breakdown tied to a schedule, formal change procedure, communications plan, plan to deal with risk, project conclusion process, and plan for redeployment of staff (McLaughlin & Olson, 2017). A simple appointment booking for a patient in a clinic does not count as a project. An example of a project would be installing new software that upgrades appointment-making capabilities (McLaughlin & Olson, 2017). The appointment booking is just part of the set of activities that could lead to the software installation project.
Now include the charter. A project charter is the starting point of a project that addresses stakeholder needs and is done after a specific project has been identified. The project charter is a document that formally authorizes that the project exists and gives the project manager authority to use organizational resources, serving as an executive summary (McLaughlin & Olson, 2017). This document is typically issued by the project initiator or sponsor. A formal charter document typically includes the following elements:
Mission statement
Purpose or justification
High-level requirements (satisfies customers, sponsors, and other stakeholders)
Project manager
Milestones
Stakeholder influences
Functional organizations and their participation
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Environmental and external constraints and assumptions
Financial business care – return on investment (ROI)
Project sponsor with approval signature (McLaughlin & Olson, 2017)
When putting a charter together, one of the first steps is to identify who the stakeholders are, which could include employees, customers, the project manager, and other organizations who are partners who are interested in the project. Anyone who is involved in the project, even if
they are only around part-time, counts as a stakeholder. Determining the project’s feasibility is an important activity when developing a charter. “Feasibility analysis is the review of all the elements of a project that are judged by the project’s sponsor to be acceptable”, which leads to the approval of the project (McLaughlin & Olson, 2017, p. 87). Healthy Shelby Project Charter
Mission Statement:
The Health Shelby initiative will improve the health of Shelby County residents and reduce the cost of medical care. Stakeholders will work together to tackle some of the country’s most critical health problems which include infant mortality, chronic disease management, and end-of-
life care (Craig, 2015). Purpose or Justification: “Poor quality of life discourages businesses and job candidates from coming to Shelby County” (Craig, 2015, p. 5). There are three main reasons that were found affecting the Triple Aim in the Shelby community. First, chronic disease drives up a large portion of healthcare costs and affects
a large number of people in the county. Second, infant mortality rates were very high at 13 per 1,000 births in 2009. Third, local hospitals saw high costs of care for people in their last six months of life (Craig, 2015).
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