Introduction
Black & Decker Corporation is one of the largest and well-known American manufacturer of power tools, home improvement products, accessories and various other products. The company not only holds an overall leadership position in market but also holds a name for its consumer segment by holding 45% of the market share. Although Black & Decker has a strong brand image and position it only holds 9% of the market share in its Professional-Tradesman segment. Even without leadership in this segment company is doing really well and enjoys a favorable position in market in terms of it’s net income and revenue. Professional-Tradesman is the fastest growing segment in overall market and a lack of suitable share in market is the main
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This image is strongly correlated by low price and low quality. There was no clear distinction between the quality and color of the products. Professional tool users are brand conscious when it come to the products they are using, they want to be seen with the top quality and expensive products. Lack of proper usage of distribution channels is also an issue B&D is facing, there are limited distribution channels and all of them should be properly utilized.
Situation Analysis
Strengths:
• B&D has the highest market share in consumer grade power tools and is a market leader in that segment.
• Power tool quality is good in most of the tools segments
• Customer services are higher than Makita and Milwaukee
• It is a popular brand and a lot of people are generally more aware of this brand than any other brand
• In case of rebranding, DeWalt is another famous name and has a higher percentage of awareness among people
Weaknesses:
• Negative product image associated with B&D power tools to be used at home and not professionally
• There is no clear differentiation between consumer and professional tools
• B&D tools are not attractive, black and charcoal grey color are not appealing to buyers
• Perception of customers associated with low price, low quality
• Improper use of distribution channels
• Customers thinks that B&D tools are inferior quality and customers are brand consciousness
Not respecting tools can leave tools in poor quality, example a file store correctly in wooden slot and protect teeth.
- Although the brand has been around for a long time, it is still not at the stage of popularity that it should be at
brand, many people were not familiar with it. Some of them even did not know it.
produced less efficient tools. In document 2 by Huan Guan, it was stated that “These tools
Construction appears careless or haphazard. Many details need refinement for a strong or attractive product.
Poor Quality - Items returned by customers increased from 1% to 3%. One tenth of the boards returned to the Donner Company were damaged or out of tolerance while the rest were returned due to the company not completing one or two different required operations.
Black & Decker Corporation is a corporation based in Towson, Maryland, United States, that designs and imports power tools and accessories, hardware and home improvement products, and technology based fastening systems.
This paper will address penetrating the global marketplace and broaden the area of operations and sales for ToolsCorp Corporation. This paper will include the overall evaluation of this corporation and the long term strategic plan development. It will also include the corporation’s mission and vision statements.
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Tools are valuable assets for every mechanic or handyman. An excellent piece of tool spells the difference between jobs done quickly with ones that take hours to finish.
In the 1990’s Black and Decker had a great position in the market for their products to appeal to the Professional Industrial segment and the Consumer segment but when it came to the Professional Tradesmen segment they were lacking. Their 9% market share vs. Makita’s 50% market share in the tradesmen segment was incomparable. Makita clearly had a better product in the eyes of the Professional Tradesmen. In the Professional Segment most of the people who buy the products are people who need these tools to make a living such as carpenters, electricians, plumbers, roofers, and general remodelers. Black and
Robertson is one of the largest domestic manufacturers of cutting & edge hand tools and a leader in its two main product areas:
Its technology is new and product not a well-known brand (it is not immediately considered in procurement short-list)
Robertson Tool Company is one of the largest domestic manufacturers of cutting and edge hand tools with wide distribution
Robertson is one of the largest domestic manufacturers of cutting & edge hand tools and a leader in its two main product areas: