preview

Case Study Of Duke Energy's Letter Of Authorization (LOA)

Satisfactory Essays

We noticed a discrepancy in the sales tax wording on the invoices from the Ecova download. We contacted Duke Energy regarding the discrepancy and were informed we can request new invoices from Duke Energy that will have the correct language regarding the sales tax. Unfortunately, Duke Energy requires their own Letter of Authorization (LOA” before they will release information to a third party. Please sign and return the attached LOA and we will proceed with acquiring the corrected invoices.

Get Access