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Case Study Of Konrow

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Internally, the main questions asked within this section during the interviews were: Does Konrow has an expressed brand strategy and brand codes? How do you work to project your brand to your customers? What expectations do you think your customers have when buying a Konrow product?
The first question that was raised during the interviews was if HEM has a defined brand strategy for Konrow. “Konrow is a new brand but the head company joins an extended experienced management team, in the mobile industry, which is aware for customers’ needs such as low returns percentage and a quality after sales service” say Mr. Haddad (Founder and CEO of HEM).

Mr. Eddy Myara (salesman) expressed that the company has a clear brand strategy “Being known today as a reliable “type B” brand and to transform is the future to be a “type A” brand with a large collection of mobile phones”. The respondents at Konrow explained that the fact that they have a brand strategy is helping them to segment their customers and respond easily to customer’s needs. They are working with a new brand and it’s …show more content…

“More functionality devices for less money” says Mr. Yoni Haddad (salesman). All 3 respondents were expressed the same brand identity as the founder want it to be related to. Mr. Eddy Myara (salesman) expressed that “The company growth quick in the last year and some of the employees aren’t aware to the brand identity”. He believes it to be very important to market the brand internally to successfully market the brand externally. It is necessary to have the employees on track. He continues “We changed the company’s strategy, from a distributor to a brand. Our products range completely changed and it requiring a different market approach”. This point is important for Mr. Eddy Myara since before he was focusing on selling other brands and today the company’s strategy is to prefer Konrow

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