Case Study # 6: Struggling Operations in a Manufacturing Organization
Stakeholder analysis:
Within this case study, many individuals can be referred to as stakeholders. The individuals residing in the two states where the plants are located may be affected by any changes that occur within their geographic area. In addition, federal, state, and local government agencies are responsible for the enforcement of laws that the business may be required to abide by.
The Chief Operations Officer (COO) and the Chief Executive Officer (CEO) are the responsible individuals, which must make the appropriate decisions in order to protect the company’s wealth. As the COO, responsibilities include supervision of the three different product lines that
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Chuck is the plant manager for the aluminum siding product line. Just like Betty, he has no college education but has had fifteen prior years of management experience. So far, he has been managing the plant for four years. He is responsible of overseeing twenty people within the plant. He has appointed two of his most capable employees to maintain the equipment since the equipment manufacturer has gone out of business. The other eighteen employees have remained on the shop floor to carry out the manufacturing duties. One major problem within this plant is employee retention. The average employee works at the company for about three years and later seeks a similar job elsewhere that pays higher wages. Employees are stating that the working conditions are poor, there is a lack of pay incentives, and rumors have been spreading that the plant may be sold in order to improve the company’s financial standing. As a manager, Chuck is not aware of the issues that employees are bringing up to the COO. It is also stated that Chuck does not seem to interact with his employees. The only time he does so is when they have a problem. In addition, the production goals are not being met and while he keeps requesting new equipment the company keeps struggling financially.
Jay is the head of the tire recycling equipment plant. He has obtained a dual graduate degree in organizational behavior and marketing. In addition, he has six years of management experience. With just a month in
Other responsibilities include working closely with the Chief Legal Officer to ensure the balance of goods manufactured and bought through contracts. Purchasing and material management is an important aspect of my role because I need to ensure that we are purchasing adequate raw materials so we don’t encounter backorders, which are costly to our business. It is also important that we do not over purchase materials and face carrying costs for access inventory or raw materials. As COO, I am also responsible for allocating the appropriate amount of hours, in order to efficiently produce products according to demand so that we do not ensure overtime or subcontracting fees. Lastly, I will be responsible for shipping decisions, which correspond to our
Ideally, his decision must maintain the firm’s no-layoff history, encourage the tight-knit company atmosphere, and draw as little negative attention as possible. As a new employee in his grandfather's business, he must prove himself worthy of the position he was recently controversially given. His first challenge is dealing with the declining performance of veteran employee, Russell Campbell, a strong-minded subordinate with a significant amount of influence within the firm. To make his dealings even more complicated, Russell is a
The Chief Executive Officer is responsible for the development of the budget, goals, objectives, policies, procedures, performance and the strategic plan. The CEO presents this information at the quarterly meeting for review and approval by The Board of Directors. The CEO is also responsible for negotiating and executing all contracts and agreements between Crossroads and the property owners, payers, and referral sources (Policy & Procedures Binder 1, 2013).
The title “corporate officer” suggests a position of power and influence regarding the operation and financial implications of a company, whereas supervisor implies a position of low-level management with limited responsibilities and less involvement in the company overall. Additionally, the term “corporate” suggests liability is only meant to be imposed on those in private employment agencies. A supervisor typically watches over other low-level employees and completes menial tasks and may be a member of a public agency, whereas a corporate officer is involved in influential company decisions and is typically a part of a private company. A “corporate officer” usually holds the position of president, chief executive officer, or even owner of
CEO: Serve as the team leader and final decision maker for the company. The CEO is the face of the organization and will be the primary voice for any public statements made.
There are several problems within the landscaping division. Sinclair has been unable to properly fill out job slips and time sheets, fabricating issues with keeping proper inventory and also customers are not being invoiced for the proper amounts. Sinclair is unqualified for the job and it appears that he is not concerned about the inefficiencies within his department. He often gives his work to other employees for them to complete. Sinclair also does not have the proper skill set to be a manager of the landscaping
Chief Executive Officer (CEO): CEO is ultimately responsible for ERM priorities, strategies and polices. CEO also needs to ensure ERM implementation is strategy-setting.
Chief Executives determine and formulate policies and provide overall direction of companies or private and public sector organizations within guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers. Judicial law clerks assist judges in court or by conducting research or preparing legal documents.
A CEO (Chief Executive Officer) signifies the superior ranking individual into any organization or further institutions, eventually accountable for making the administrative decisions. (Rouse)
Ernest Christian as the COO of the company (or General Manager) will make sure company operations flow smoothly and economically. He is the corporate executive who goes overseas for business operations within the company. He reports to the CEO and is usually second-in-command within the company. He also responsible for making certain that necessary work is done properly on time.
A chief executive officer (CEO) is the head of the company that ultimately finalizes all decisions for a company. He or she is in charge of every decision that is made. The CEO only reports to one body, which is the board of directors (BOD). The TJX companies CEO is Ernie Herrman. The TJX Companies trace back to 1919 when they were Marmaxx, and now they have 3600 hundred store in 9 different countries on 3 different continents. They have stores by different names, the ones that are located in the USA are: Marshalls, TJMaxx, Home Goods, and Sierra Trading Post. This is a discount retail company that buys their product from other brand, designers, stores, or manufacturers in bulk or out of season merchandise. Their company is growing every day. They opened the Home Goods and Sierra Trading Post, which is based online, stores only a few years back and that is when the company name switched from Marmaxx to TJX Companies.
The Chief Executive Officer of Physician Practices has many job requirements. He essentially has as much power or in some cases more power than the board of directors. He oversees and coordinates the policies, objectives, and initiatives of one or more physician practices. They oversee the procedures and approve the standards by
The Office of the Chairman is responsible for the overall operation of the Company and implementing the policies set by the Board of Directors (Elliott 34). See Appendix B for the names and positions of top managers.
Like most multinational corporations, the shareholders own the company and they may also be the board of directors. A Chief Executive Officer (CEO) will be appointed to nominate and manage the operation of the company as a whole. A Chief Operating Officer (COO) will be managing the company’s day-to-day operations and reports them to CEO. The Chief Financial Officer (CFO) will be managing the finance and account together with the
The Chief Executive Officer (CEO) of FAM reports to the Executive Members. The CEO responsibilities include among others: