Competitive Profile Matrix Companies often use a (CPM) – Competitive Profile Matrix to better understand their external environment as well as their competition within the industry they operate. The matrix identifies a company’s key competitors and draws a comparison using the industry’s critical success factors. The analysis also reveals a company’s strengths and weaknesses against its competition, making them aware of problematic areas needing improvement and also areas that are doing well and need to be protected (See Appendix F). The Competitive Profile Matrix indicates that JPMorgan Chase has the highest weighted score of 2.81 which is an indication that they are leading in the Banking industry over Bank of America with a score of 2.65 and Wells Fargo in third place with a score of 2.51. None of the three banking institutions fell below the average of 2.5 which is considered a weak position. Some of the contributing factors are as follows: On Financial Strength in 2015 JP Morgan Chase had assets of 2.39 trillion dollars, and Bank of America’s assets was at 2.17 trillion dollars, while Wells Fargo trailed with assets of 1.44 trillion dollars. On Technology initiatives, in addition to the large amounts of resources assigned to banking technology, JP Morgan Chase has a technology budget of 500 million dollars for Cyber Security; Bank of America invested 400 million, while Wells Fargo spent 250 million on Cyber Security. Wells Fargo scored high on Strategic Direction due to their clear strategy of focusing on selling new goods and services to their existing customer base, which is called cross selling. Somehow this strategy has worked for Wells Fargo unlike their competitors. The three banks do not seem to have large international recognition, majority of their business is based in the United States.
Internal Factor Evaluation
Internal Factor Evaluation (IFE) is a strategic tool used to perform internal audits of any firm. It is used to perform internal analysis of the various functional areas of the business. The internal aspect is divided into two segments, the strengths and weaknesses. Strengths are the attributes of the company which are utilized to overcome the
Analyze the external and internal environment for opportunities, threats, strengths, and weaknesses that impact the firm’s competitiveness.
Wells Fargo has a number of facets that give it is a stable state in the market. The company has been doing well in the market for a number of years. For instance, the company has been ranked as one of the best companies in the US. With delivery of services throughout the country, with significant evidence gained in the North America, Wells Fargo has managed to be one of the best companies in the world. The company has a wide distribution
JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States with a history dating back over 200 years. JPMorgan and Chase is basically included Chase- the U.S. consumer and commercial banking businesses serve customers under the Chase brand. The consumer businesses include: Branch, ATM, telephone and online banking, Credit cards, Small business, Home finance and home equity loans, Auto finance, Education finance, Retirement & Investing, Retail Checking. The commercial banking businesses include: Middle Market, Corporate Client Banking,
I really don’t have any clue, but I look online and i have found an article about Wells Fargo. Apparently Wells Fargo have set the vision for an organization. Wells Fargo vision is that they want to “satisfy all their customers’ financial needs, ect. Wells Fargo is the largest bank in the U.S. by market capitalization. It beat Bank of America and JP Morgan in last few years. Barron’s ranked it as the best financial services company in the world. Wells Fargo is the only “AAA” credit-rated bank in the United States. This is the highest possible rating from Moody’s.
I agree with Madelynn Owens when she mentioned that Stumpf did a good job persuading the viewers that Wells Fargo is still the same reliable and credible company that they have been for years. Stumpf mentions that in the future, the company will be changing the way they work to make sure nothing like this past incident happens again. Stumpf said,” We will be getting rid of product sales because getting rid of this will help lower our chances of risk.” By making this change, the employees will no longer feel pressured to meet their quotas.
It was founded in 1852. It is lined with a very impressive profile of $1.9 trillion in assets, 8,600 branches, and is 3rd largest U.S. retail brokerage firm (Wells Fargo, n.d.). The Chairman and CEO of Wells Fargo John Stumpf has his quote and vison of the company on their website, it states “Everything we do is built on trust. It doesn’t happen with one transaction, in one day on the job or in one quarter. It’s earned relationship by relationship”. I believe this shows how much Wells Fargo demands workers with great people skills and are able to create relationships with clients. Even though Wells Fargo is extremely large corporation, they still focus on staying local with their many branches and hiring employees that will be able to form good
JPMorgan Chase has a decent capital base guaranteeing capital sufficiency to bolster its natural and inorganic development with both secured and unsecured natures
According to my research Wells Fargo utilizes competitive advantage as part of their training offering professional, personal and financial development. Human resource managers start by looking for talented and qualified people to help them grow by offering programs that will increase their knowledge, skills, networking, find mentoring opportunities, and expand their career options. Leadership development, training, mentoring and recognition programs are part of the professional development program offered by Wells Fargo. Personal development is offered by balancing the needs of the personal and work life of their employees. Time, health, and work/life assistance are part of the personal development program. And, financial development offer to satisfy all customers’ financial needs and help them succeed financially. This is done by offering retirement savings
"At JPMorgan Chase, we want to be the best financial services company in the world. Because of our great heritage and excellent platform, we believe this is within our reach."
Wells Fargo is an international banking company that provides financial services to its customers. As an international, well known company, Wells Fargo is among the many that follow basic business management aspects. For one, Wells Fargo has a competitive advantage over some of the other companies in this type of business. For one, Wells Fargo major advantages is in the retail banking stores. It has one of the highest numbers in stores/spaces and it’s due to its large network allowing Wells Fargo to be a leader in retail banking. Another advantage this company has is the fact that is has had some changes in regulation which has allowed it to increase profits.
Bank of America is a member of the Federal Deposit Insurance Corporation (FDIC) and a key component of the Standard and Poor’s 500 and the Dow Jones Industrial Average. As stated above, Bank of America is not only one of the largest banks in deposits, it is also one of the largest as it relates to footprint and locations. When analyzing the company’s strengths and weaknesses, it is evident that Bank of America’s
There are many ways to dissect an organization's performance as well as their opportunities. Since one organization can operate in a vacuum, they are subject to many external factors. Many organizations constantly monitor the competitive landscape however these are not the only external factors that should be considered. For example, if an organization gains market share against another organization, this might not be as important as an impending recession that is about to emerge or a new set of regulations that will affect the entire industry. There is much more to examine an organization that looking at the competitive landscape.
To remain competitive a company must consider who their biggest competitors are while considering its own size and position in the industry. The company should develop a strategic advantage over their competitors’
Citibank 's strategy in California was to build a profitable franchise by providing relationship banking combined with a high level of service to its customers. Service was delivered face to face (in the branch) or remotely, depending on the wishes of the customers. Customers’ service expectations rose in line with their net worth, as did their profitability for the bank. These customers demanded high levels of service with careful personal attention and a broad selection of financial products. Citibank provided a broad array of services including a dense network of ATM machines, 24 hour banking, and home banking. Financial measures had dominated Citibank 's performance evaluation in the past. But top managers in the division felt that these measures were poor vehicles to communicate the high service strategy of the bank. Frits Seegers wanted people in the division to have a broader view of the business and focus their attention on those dimensions that were critical to the long term success of the franchise. To reflect the importance of non-financial measures as leading indicators of strategy implementation, the California Division developed a Performance Scorecard. It complemented existing financial measures with new measures reflecting important competitive dimensions in the bank’s strategy. The initial version was pre-tested in 1995 and, starting in the first quarter of 1996, Performance Scorecard goals and performance data became a central
The External Factor Evaluation (EFE) matrix is a tool that helps management visualize and prioritize opportunities and threats that the business may