preview

Decision Making and Response Feedback

Better Essays

Review Test Submission: Quiz 2 Skip to Course Menu Skip to Top Frame Tabs Content User Bob Smith Course Principles of Management Test Quiz 2 Started 9/27/13 11:50 AM Submitted 9/27/13 12:15 PM Status Completed Attempt Score 13 out of 20 points Time Elapsed 24 minutes out of 1 hour. Instructions Question 1 0 out of 1 points When done correctly, management by objectives (MBO) is an extremely effective method for ____. Answer Selected Answer: brainstorming Response Feedback: MBO is defined as a four-step process in which managers and employees (1) discuss and (2) select goals, (3) develop tactical plans, and (4) meet regularly to review progress toward goal accomplishment. MBO focuses on shorter-term tactical …show more content…

Answer Selected Answer: planning Response Feedback: Planning is defined as choosing a goal and developing a strategy to attain that goal. Question 7 1 out of 1 points ____ is the emotional reaction that can occur when disagreements become personal rather than professional. Answer Selected Answer: A-type conflict Question 8 1 out of 1 points Groupthink occurs in ____. Answer Selected Answer: highly cohesive groups where there is a great deal of pressure to agree with each other Question 9 1 out of 1 points How does a company benefit from planning? Answer Selected Answer: intensified effort, persistence, direction, and creation of task strategies Response Feedback: Section 1 of the chapter offers four benefits from planning: (1) intensified work effort, (2) increased persistence toward goals, (3) direction, and (4) creation of task strategies that lead to stronger performance. Question 10 1 out of 1 points In the 1960s, Coca-Cola executives in Atlanta learned there was a bottler in the Colombian jungle that was bottling pirated Coke in dumped bottles. Tthe company recognized this unauthorized bottler as a(n) ____. Answer Selected Answer: problem Response Feedback: A problem exists when there is a gap between a desired state (what managers want) and an existing state (the situation that the managers are facing). Question 11 1 out of 1 points D.G.

Get Access