Enod Case Study: Transactional Specialists

The authors of “Why ERP?: A Primer On SAP Implementation” discussed the reasons of the successful installation in one facility and the failure in other. Regardless of the nature of the business SAP R/3 has been successful in many organizations such as Ohio plant. The system works very well in organizations that have multiple locations of operations, in” firms for which the change costs are small and in plants which require low flexibility and high centralization (Jacobs & Whybark, 2000, p.126). In contrast, there are many reasons that SAP R/3 might not be successful. SAP R/3 is not appropriate in firms with low turnover and low profitability. Additionally, in some companies manufacturing customized products, SAP R/3 are not appropriate. For instance, the Ohio and North Carolina products are not the same; Ohio’s is in mass production while the other manufactures customized products.

1. Link to customer relationship management (CRM)system and ERP system to integrate customer acquisition, sales, and other externally-oriented domains.

From an organizational and profitability standpoint, an efficient, easy to use, and unified CRM system, captures all key and critical data from sales and marketing to commercial operations, all the while focusing on sales process, sales efficiencies, and increasing sales, all contributing to the bottom-line profitability of the organization. Data has proven that CRM platforms increase the productivity and profitability of individual departments and subsidiaries, these same platforms and characteristics will have the same ramifications on a larger scale organization, especially an organization that spans the global footprint, such as

It adds value to the business i.e. it enhances the business operations which would inturn have a positive impact on the business

The production staffs viewed the adoption of SAP as an ERP system that focuses on function such as inventory, finance, accounting, production, etc. They had doubt about how SAP modules are relevant to their business processes. The production staffs believed the functional view poorly represents the interaction with other functional views.

Improved Data Sharing: Data is retained by usual business processes and manipulated on a server is available for designated users (clients) over an authorized access. The use of Structured Query Language (SQL) supports open access from all client aspects and also transparency in network services depict that similar data is being shared among users.

* Allows a company to concentrate on its core business, leverage its key resources and core competencies, and do even better what it already does best.

It my recommendation to Bandon Group to implement EPR firs and CRM follows because ERP provides CRM software. Conceptually, ERP covers all the basic business process but CRM systems focus specifically on processes at the customer interface (Schubert, 2010). The current situation at Bandon Group is not limited to customer relationship or the problem of Bandon Group is not limited to lack of sales and marketing data, the billing system, web enabled support system, better invoice or the integration of the software but the company and its process need overall business restructure and re-engineering because that is all about ERP.

more convenient business for our customers. This helps us in both the short and the long

In today’s business environment, companies use integrated information systems to gain competitive advantages. The primary objective of senior management is to generate a 10% profit to reinvest into the enterprise and expand their divisions. Several of Bandon’s competitors have implemented ERP with integrated CRM solutions. In order for Bandon Group, Inc. to compete with businesses such as Xerox, it is necessary to integrate the business applications. According to Monk, Ellen, & Wagner, “increasing information system efficiency often results in the effective management of business processes, which is essential to maximizing profit and sustainable growth” (2009). Bandon Group has common critical problems and issues within the organization today; there are also opportunities and challenges that need to be addressed. The technology department is small and strained. With the range of various technical solutions that have been implemented across the divisions it has become very difficult to provide data migrations, network support, technical support and training (Sumner, 2005). An ERP system can dramatically reduce costs and improve operational efficiency as it removes feudal decision-making and facilitates data integration and transparency between business units

This paper is an attempt to understand why TS Group chose JDE over SAP, SYSPRO, and Microsoft Dynamics. Within this paper all four ERP products (JDE, SAP, SYSPRO and Microsoft Dynamics) are evaluated for their strengths and weaknesses. From this evaluation a hypothesis is made as to why TS Group preferred the JDE ERP system. Considering any consultants available for these products, an argument is presented as to which constituents (stakeholders) had the most influence on this decision.

Improved effectiveness: Board and stakeholders provide a standard approach with the ability to ask right question. Boards, business and IT departments can communicate effectively between themselves and their suppliers. Customers and supplier engage in a familiar process by addressing questions and providing information which increases the productivity. Candidates can be hired more easily with recognised expertise and become more effective.

We work with our partners to boost their revenue growth, expand markets and geographic reach, facilitate sales process, and enhance product and service offerings.

Implemented innovation solutions (minor system enhancements and small projects) that increased electronic activity for exchanging business documents from paper to digital, reducing cost, growing revenue and boosting productivity.

3. Efficiency: Streamline your many and varied business processes, reduce manual activities and re-work, and tap into real-time information.