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Human Resources Strategy : An Effective Human Resource Management Essay

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Human Resources Strategy:
USAA – Service to the Services
Russell A. Leatherman
National American University
MT6300: Human Resource Management
September 5, 2016

Introduction
An effective human resources (HR) strategy is the complete design, or strategic plan, that directs the engagement of specific HR functional areas. Subsequently, HR strategies will guide decisions about company personnel to make sure they are best suited for the company. For this to be successful, all of the functional areas of HR strategies must be directly compatible with the entire business strategy of the company (Wright, Snell, & Jacobsen, 2003). One such company that has been very successful in developing an HR strategy to support the overall business strategy, is the United Services Automobile Association, or more commonly known as USAA.
Founded in 1922, this Texas based insurance company, started out when 25 Army officers, San Antonio, Texas, made the agreement to insure one another’s automobiles. Within 90 years, this miniature insurance group has grown to be one of the premier financial service providers in the nation, boasting over 11.4 million members and 28 thousand employees. USAA provides over 47.2 million active products, such as policies for property/casualty and life insurance, personal banking, discount brokerage accounts, investment management services, and other special services such as real estate development and discount shopping. Keeping true to their original

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