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Impvantages Of Competitive Advantage In The Retail Industry

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Competitive advantage exists when a firm has strategy, product or an attribute that makes the firm capable of delivering similar benefit to the customers, that of the competitors at a cheaper cost. Having a competitive advantage is not enough the company should be capable of sustaining that particular competitive advantage for a longer period of time.
Sustainable competitive advantage:
A company or an organization can create competitive advantage only when it is able to distinguish itself from the rivals by implementing a value creating strategy over a longer period of time. It is said to have a sustainable competitive advantage when other rival firms are unable to duplicate the value creating strategy of the firm which has led to the achievement …show more content…

Unique i.e. cannot be made by any other company.
3. Sustainable- difficult to imitate, low cost operation, cost leadership.
4. Profitable- there must be demand and demand should be backed up with willingness to pay.
Sustainable competitive advantage in Retail industry:
1. Customer orientation strategy: Gaining customer loyalty is one of the ways to sustain competitive advantage. This can be done through by providing good quality of products or services at lower rates. Some other ways to build customer loyalty to have a sustainable competitive advantage are:
• Positioning: creating a clear and a distinctive image of offering in the customer’s mind.
• Services: creating competitive advantage through providing excellent customer service.
• Unique merchandise offered to customers- when customers are offered with wide range and variety of products and services the customers are drawn towards such stores.
2. Strategic location: When it comes to retail industry the selection of location plays a very important role, because the customers always think of convenience. The location have to be selected keeping in mind both the customers and suppliers (distribution centers). Example, initially when Wal-Mart was set up by Sam Walton they mainly got success due to their location strategy. They had set up their stores i.e. discount centers in rural and small town areas; other reason was a strategic placement of distribution

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