IT 210 Milestone One
This memo will discuss ways that technology can be used to improve this organization’s performance. Additionally, it will consider the optimal methods for expanding the business’s online presence to include online sales. This will include information on how to incorporate intelligent systems and security features to guarantee that customers’ interaction with the new system will be positive. This memo will also analyze this business’s current and anticipated technology and information systems and provide option for other technologies or information systems that will be beneficial for the company. In discussing these options, information will be included to show how the options will advance or improve the business and enhance our customers’ experience.
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The scope of this method is nearly limitless because there is so much information online. It is possible to obtain information from many different sources relatively easily. While this method of identifying solutions has a very wide scope, it does have a variety of limitations. For example, it is not always possible to know what information is accurate. Since information can be added to the internet by anybody, there is a good change that some people post misleading information. Having inaccurate information could cause business to make poor decisions resulting in poor performance and loss of profits. To prevent this from happening, information from online research should be backed up by multiple credible sources. Another limitation of online research is that competitors will mostly release positive information. This could negatively affect decisions because this business would not have all of the fact. Without knowing both the positive and negative outcomes of solutions, it is not possible to make an informed
(Sivaprasad & JangaJe, 2012): With the introduction of Information Technology in the business, every organization that comprises IT has started to take benefits of this technology. This is done by attaining the advantage over other competitors in the market, by providing new features to the customers after incorporating technology at the operational side specially, increasing the operational speed and reducing the probability for any error in operations. (Wen, 2012): IT also assists higher management in the process of decision making.
The main objective of implementing ICT in an organization is to enable it achieve its goals. Information system is regarded costly, but the changes that have taken place in the information system over a time has greatly reduced the cost of transmitting data, the acquiring storing, and transformation of data. In the banking industry for example the introduction of ATM, e-banking and smartcard has made the distribution of banking services more efficient. Indeed, it has brought about a lot of competition in the financial institutions, the banking methods have evolved, with a lot of innovations in the banking industry.
Integrating certain information systems within a business organization will not only prove for a faster more efficient workplace but will also improve the bottom line for company growth. Even though there are numerous information systems that can be implemented and utilized to improve the growth and expansion of the company, there are five information systems that the company should focus on employing: office automation system, supply chain management system, management information system, electronic commerce system, and transaction processing system. The recommended information
Technology has changed the way companies approach every aspect of their business. Over the past few years many businesses are trying to figure out how to keep the bricks and mortar alive now that the majority of sales can be made online. Things such as the internet, mobility, and social media has paved new roads and made it easy to operate and compete in a world market. With technology constantly changing and improving the world is forced to rethink their strategies on how to gain a competitive advantage, drive productivity, and profitability through the sales process. They do this by using technological tools to streamline the selling process.
In the trends of rapidly emerging technological trends, it is essential that the organizations are adapting to the emerging trends to improve the overall efficiency, performance, and deliver enhanced quality in the products and services they offer. Majority of the organizations are focused on improving the information systems and the enterprise applications they use to handle their business operations and effectively manage to deliver quality results to the customers.
The use of information systems allows these businesses to obtain a significant advantage and ensures the market remains competitive and opens several job opportunities. The advantages depend upon the particular business how they utilizes the information technology. One method of utilizing information technology is building and supporting networks for the small enterprises. This is especially useful for those business that are at a geographical disadvantage being based in rural and semi-suburban areas. These remote areas are less exposed and often left behind as technology improves at a rapid pace. Other businesses that find advantages in the use of information technology are those in developing countries. Similar to rural businesses, until urban sprawl appears, these areas are severely lacking in technology and information technology ensures these businesses remain with the pack. Another method of utilizing information technology is the assimilation on information technology in these businesses to increase productivity and improve the efficiency of business transactions. The inherent strengths of these business are elevated to a higher standard, tying in to keeping competitiveness strong. The internet, still a relatively new information technology has drastically changed the landscape of businesses and has allowed several businesses thrive, expand, and create more competition. This has also allowed
Information systems are becoming crucial in society today, Everything that has to deal with purchasing or selling, communicating or searching has become more effective with the access of the WWW( World wide web). A world of head-on competition is being created. Both at a local and international level. Daily upgrading of technology in versions is a must to all businesses if they want to stay above competition. During the beginning days of computers, information systems were only needed when a specific problem had risen. However, it was at this time of era, people began to realize that many of our day to day problems( almost up to 85%) can only be solved by information systems in the most effective manner.
The Internet has opened new ways for the customer to interact directly with a firm. Simple direct entry and monitoring of orders is only the first step in the progression of value-added services made possible through information sharing.
The information technologies contribute to the business success of the companies through immediate responds, first to the needs of the customers on how the company will satisfy each and every customers and the monitoring of the fast changing trends in business through the use of information technology with the company’s respective strategies to meet the customer’s satisfaction.
The ever-changing world of technology is making the world become smaller every day. Businesses and organizations are taking advantage of the advances in technology to improve their organizations. Technology’s influence reaches beyond improving relations within an organization to enhancing an organization’s ability to service its customers. But even more than that technology is influencing the shape of the organization itself. In order to realize the impact of technology on business organizations, the following paper will focus on how organizations use technology within an organization (intranet, email), how organizations use technology to communicate with and service clients or customers, and finally how organizations are using the
In order for a new entrant to successfully compete, they will need to understand the impact of information systems in the industry they intend to enter. It is stated that the changes of information systems (IT) can have a significant impact on the products or services, the economies of production and geographic distribution among other factors (reference). In many businesses the internet has increased the risk of new entrants to enter the market by reducing the limitations to entry, for example selling the products online and distributing them anywhere in the world (Rainer et.al, 2013). During these modern days, financial companies can now provide online services (money transactions) for their customers globally due to IT erasing the geographic market barrier. On the other hand, online based services can be complex therefore there are systems required in order to manage the transactions effectively which can be very costly.
Over the thousands of years that people have engaged in commerce with other, it has adopted the tools and technologies that became available. The combined influence of continuing sales growth and rising operating costs has caused the company to consider whether it could move the entire sales operation onto the Internet.
The advancement of technology initiates business firms to seek for new innovations that would greatly help in business functions. As what Dillon and Kruck (2004) had explained, “at the start of the 21st century, business organizations are facing an explosion of global competition and innovation and facilitating this explosion is the increasing ability of organizations to make good business decisions based on the large amounts of information their enterprise produces”. In this environment, it is necessary for a successful business to integrate information technology into its basic process. And with
Web is changing the way customers shop and purchases products and benefits, and has quickly advanced into a worldwide marvel. Numerous organizations have begun utilizing the Internet with the point of cutting showcasing expenses, consequently decreasing the cost of their items and administrations so as to stay
Today, customer information is easily accessible and updatable and this is far from the only organizational area that 's been transformed by computers. Product information, inventory, and descriptions for sales companies are uploaded to computers and placed into databases or on the internet for easy access by customers. Business accounts and invoices are also kept on computers so that a customer service representative is only a few clicks away from aiding clients.