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McDonald S Twitter Campaign Case Analys Essay

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Kyle Broderick
October 18, 2014
Marketing 420

McDonalds Twitter Campaign: Hype vs. Reality Case Analysis

1) What are the potential advantages and disadvantages for an organization when using social media?

The use of social media has a very wide variety of advantages and disadvantages for companies. In essence it’s an extremely cheap way to reach consumers, and help them develop a brand perception. Companies can use it to hit a wide audience, and show them about a new product, or deal going on. They can also use social media to develop conversations with their consumers. This can positively shape thoughts and ideas about the brand. Also companies can use analytic services figure out the demographics of who is interested in their …show more content…

McDonald’s needs to keep in mind these organizations because they work directly with McDonald’s. What McDonald’s does with their campaigns can directly affect them either positively or negatively. McDonald’s also needs to focus on people and organizations that have a negative stigma of their brand when creating their social media campaigns. Some of these organizations may include People for the Ethical Treatment of Animals (PETA), the US Food and Drug Administration (FDA), and any other organization that works towards decreasing obesity. They also should keep in mind different media organizations that write about nutrition and health. All of these organizations will jump at any chance they can get to attack McDonalds. It’s important for McDonald’s to lean on the safe side when it comes to making social media campaigns because it’s such a huge organization, and there are many people out there who dislike it.

3) What would you recommend Wion and his team do to design better future Twitter campaigns for McDonald’s, both specifically and in general?

In general I think it would be smart for Wion and his team start off by looking at the campaigns that its competitors have done to see what has works in the past and what hasn’t. Also I would recommend that they put more effort in to being creative. The #meetthefarmers campaign was moderately successful, but in my eyes it doesn’t

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