1. In your opinion, what are the top 3-5 issues with Mobile Music's company governance?
* Mobile Music lacks of strategy that aligns with corporate goals. * There were no policies that defines how the senior management will have oversight on strategic initiatives of the company * MobileMusic is focused on short-term results at the expense of making the investment necessary to position the company for long-term success. * There were no policies and guidelines on who makes the decisions and at what levels. * There are no monitoring systems that measure the effectiveness of the company investments.
· Write a paragraph on the current situation of the company
MobileMusic was the first to market travel
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Secondly, because change management is occurring on the regional level instead of the corporate level, there is differing technologies, processes, and management styles which leads to a growing sense of frustration. Due to lack of IT Governance framework the company was not able to: 1. Set the priorities accurately for IT investments 2. Effectively deploy IT staff at various data centers and at service desks 3. Significantly reduce costs
3. What are the key 3-5 IT governance issues? * MobileMusic lacked governance structure that decides on what decisions to be made to make IT more effective. * Lack of setting priorities in making IT investment decisions. * Mobile Music lacks of IT strategy that aligns with the corporate goals. * There is no clear delegation of authority to make IT decisions. What is the relationship of IT to the rest of the organization?
The role played by the IT in the company to the rest of the organization is reactive to business conditions rather than a proactive approach. IT has been busy establishing several IT processes, policies, and projects in order to catch up with current demand from customers, and has been relying on the “diving catch” approach of finishing things at the very last minute.
· What is MobileMusic’s current operating model?
Currently, MobileMusic is operating on a “Coordination” operating model. The seven data centers are integrated with the
Control Activities- there were no controls in place at CIT to oversee Niakan’s work and question his decisions.
Change happens in a business environment for a variety of reasons. Those reasons depend on both internal and external factors.
This portrays illustrates that the company ignored importance of the mission and goals that were currently in effect for of the departments currently in effect, the needs of employees which they are serving, evaluation of each department’s organizational structure, development of staff, and relationships among departments and the recommendations for change that they proposed.
CEO Johnson’s strategy was poor also. He did not do a test market and see how all of the drastic changes would go over. He just dove head first in with what he wanted to do, and failed. Not having a
There was a lack of investments in strategies to put the new policies into practice without abrupt changes, and it prevented a more productive dialogue between biological and sociological discourses and services.
* CeresOpt had its own project leader and the manager of NAFC-BP had no control over the technical team working on the project.
-They never felt to make develop practices that were the best to society and stakeholders
The mini-case starts with “IT is a pain in the neck,” which is a wrong notion that most of the business managers have in an organization. The history of IT-business relationships in most of the organizations shows that there is a huge gap between both sides which is getting better over a period of time. Today, managers know the fact that it is the people, technology and information that realizes the value of a company and everytime IT cannot be blamed for everything. The days have gone when IT was looked at as the sole responsibility for a company’s growth or downfall. IT processes along with the
Introducing organisational change is often hard, the main reasons for that can be variation in perceptions of the employees, fear of disruption or failure and underlining the right approach to apply change. Then even if the change in a specific organisation is projected successfully there is still lot to be done to manage it in an appropriate way (Oakland, 2007).
the organization itself was so dysfunctional it could not implement the best idea in the world.
In today's business world, corporations have become more complex and more unpredictable, in fact it is considered almost "healthy" that a corporation experience change and transformation. Companies need to be susceptible and ready to acknowledge the challenges that change presents with and try to overcome these for the benefit of the company as a whole. Due to the ever-changing business and social environments caused strongly by globalizations, this has meant that companies must keep themselves up-to-date, whether it is through using the latest form of technology or through the latest management fad. There are many factors involved with change and the successful management of it which can often be a difficult time for
But these executives were not responsible for profit, which still rested with the country subsidiary GMs.
Change management could be defined as the process of continually renewing an organization 's direction, structure, and capabilities to serve the ever-changing needs of external and internal customers. [3] Certainly, in order to continue working effectively the ITE area recognized the need of change. Debatably, why change? Nuria explains that the previous structure established in 2008 allowed the area to satisfy the objectives for that time. On that
The company’s vision and strategic direction is not clearly communicated and acted upon by all members. Functional managers are working on their own pet projects, which are not contributing towards the
* The new strategy does not take into consideration differences between American and Thai employees in their power distance, individualism, collectivism, and uncertainty avoidance.