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Mondelz Mission Statement

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Arthur Hempen MGMT 1120/ Rumney Introduction to Business July 27, 2015 Following Mondelez International, Inc. from origins in the National Dairy Products Corporation and the original goal to unify the ice cream industry in the early 20th century to its present status as an international giant in the snack food industry is a history lesson in the evolution of business. To report that the company Mondelez International, Inc. (Mondelez International as its employees know it) is a leader in the field of snack and beverage sales is a gross understatement of the company as a whole. The company’s inspiration is found in its unusual mission statement and its core values, which, strangely enough, say nothing about the company’s snack products, traditional …show more content…

One would assume that the customer for Mondelez International would be the actual consumer of any of its wide variety of snacks; however, its customers are considered to be the retail outlets that actually sell the products, and these customers vary widely in their own customers. The products “are sold to supermarket chains, wholesalers, supercenters, club stores, mass merchandizers, distributors, convenience stores, gasoline stations, drug stores, value stores and other retail food outlets” and then to the actual consumer (“Profile: Mondelez International, Inc.”). It is easy to understand that, through such a variety of customers, the products of Mondelez International ultimately reach an even more widely diverse consumer. The company also experiences low customer defection. It is undeniable that the consumer of the many brands of Mondelez International remain loyal. “It operates as a leading player in the global confectionery space, with 15% share of the chocolate market, 30% of the gum category, and 7% of the candy aisle. In addition, Mondelez holds dominant share of the biscuit category--controlling 18% of the market, far in excess of Kellogg (4%) and Campbell Soup (3%)--as well as leading the powdered beverage arena (16%)” (Lash). Clearly, the consumer base remains loyal which enriches the profitability of …show more content…

Even through years of an economic recession which began in 2008, the company actually performed relatively well. Because consumers were eating more at home and less in restaurants, the company was positioned to take advantage of conservative shoppers. In an interview with USA Today, CEO Rosenfeld commented that, even though the economy had softened worldwide, “We’re seeing (strength in) products that provide obvious value: powdered beverages like Kool-Aid and Crystal Light” (“CEO Forum”). When the global food market began to see recovery, Mondelez International experienced that recovery in its bottom line. “In its results for the third quarter ending September, Mondelez’s net earnings rose 57.1% to $1.02 billion, from $652 million in the same quarter last year” (Khan). The future also looks promising for the company as it continues to focus on emerging markets. “Despite the mixed performance, Mondelez is well positioned for long-term growth in the emerging markets. While it has witnessed revenue declines in China, it still remains the leading player in the biscuits, coffee and gum categories in the country” (Kahn). Throughout any economic global downturn, the company has not strayed from its commitment to diversity, and perhaps this philosophy has eased the effects of the

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