Explain multicultural communication and its origins.
As travel and communication have become faster and easier, interaction between people of different cultures has become more and more common. It was once the case that different cultures remained mostly separate from each other, whether due to war, geographic reasons, or beliefs in keeping ethnic purity. Trade and immigration have brought together people of diverse cultures and backgrounds, making communication between people of different cultures unavoidable.
Compare and contrast culture, ethnicity, and acculturation.
The society a person grows up in has certain norms, traditions, beliefs, language and dialects, values and acceptable behaviors, religious influences, modes of dress,
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Let them know that their needs and beliefs are important and will be respected and addressed.
Discuss family culture and its effect on patient education.
The role and definition of family can vary from one culture to another. Generally speaking, the culture in the United States places a lot of emphasis on individuality and personal freedom. In many cultures, the family unit has a very strict and defined hierarchy. Often the Father is seen as the head of the household and is responsible for much of the decision making. This can include decisions concerning the health care of a family member. It could also result in reluctance for the head of the family to place himself in a position of relying on others for care, a perceived position of weakness. In many cultures, the family goes beyond the nuclear family, and extends to the community, friends and neighbors. These are strongly held beliefs, and we must refrain from judging them as right or wrong based on our own culture. Rather, weneed to find ways to work within the framework of the family structure of the patient. ( Falvo, pp.186-187)
List some approaches the health care professional can use to address religious and cultural diversity.
We must approach the patient and their family with an attitude of caring, empathy, and respect. We can explain that we would be happy to learn of the patients’ needs and concerns, and of any accommodations we can make so they will feel comfortable
Many people have many different definitions of a family. Some include family as the people they live with, some include their entire extended family, and some include friends, neighbors, coaches, and teachers. According to the Vanier Institute (2013), a family is “a combination of two or more persons who are bound together over time by ties of mutual consent, birth, and/or adoption” (para. 2). Whichever way you look at it, families often play a major role in life. It only makes sense that when a person begins to go through a drastic change in life such as illness, the family will be involved. This is why it is important that nurses learn how to provide suitable client and family centered care. They can do this by following the four
In a professional setting, one must act and present themselves as a professional, treat everyone equally and exactly as one would expect to be treated if he or she were the patient. Be honest with oneself and realize I have no idea what this person’s personal life is, what their financial situation is, or how they came to need medical care. At the end of the day, I personally want to go home and be proud that I helped a fellow human in need with their care regardless of their personal life or social
In business, successful communication is the key to success, and being able to relate to a customer is the best form of communication. This is why cross-cultural communication is so important as the business world continues to globalize itself. Unfortunately, “A lack of awareness about the culturally prescribed rules and norms of communication behaviors can cause public relations projects to fail, or worse, backfire.” (Zaharna, 2001, p.135).
empathise. They need support to deal with conflict and becoming frustrated by using humour or distract them by talking about something they enjoy. Over time children will learn to interact and
In this view, the healthcare provider may include the family in terms of socioeconomic and functional support, but really focus on the patient as an individual (p.36-37, 2003). Family as Sum of its Members sees each member of the family in the foreground and care is provided to all family members. (p.37, 2003). Family Subsystem looks at the significant relationships in the family; parent-child, marital interactions, caregiving issues, bonding-attachment concerns (p.37, 2003), where Family as Client looks further into family’s internal dynamics, relationships, structure and functions and its relationship with the outer environment (p.37, 2003).
Cultural diversity in the medical field is, at times, greatly hindered because of religious beliefs, language barriers, and the hierarchies of diverse cultures and these have the propensity to affect the continuity of care for the patients. “Every person has different aspects that constitute their identities, according to how they see themselves….This means that seeing an individual in terms of
Family involvement provides a support system for the patient as well. Similarly, in the Asian culture, family is often strongly involved in the healthcare of a family member. This may be out of love and concern for the individual but it also is enforced by the cultural norm and social pressure (Park, Chesla, Rehm & Chun 2011, p. 2377). With any culture, including Asian Americans, family support may have positive or negative outcomes. Park et al (2011) then states that “Asian American families provided emotional support, strengthened the patient’s sense of belonging and purpose, and provided material support, such as housing and financial assistance” (p. 2377). By having these added support systems, a patient can focus on their health and recovery without having to worry about financial burdens. The elderly are valued with the highest regard in the Asian culture but when an elderly family member becomes ill, the family dynamic and hierarchy is threatened. This can cause added stress for the family, tension among members and may delay the patient’s health and recovery. In some cases, the family members in the Asian culture may become overly involved in the patient’s care completely taking away the patients independence. However, in the healthcare system in the United States, maintaining
This text is a good reference point. This text is used to understanding communication within culture. This source also gave a better understanding
The care needs of patients continue to change, as the United States population becomes more diverse. Nurses will be required to be more knowledgeable and respectful of the differences in cultural and religious beliefs as this diversity continues. The American Nurses Association (ANA) states, “knowledge of cultural diversity is vital at all levels of nursing practice…nurses need to understand: how cultural group groups define health and illness; what cultural groups do to maintain wellness; what cultural groups believe to be the causes of illness; and how healers cure and care
Family plays an important role when there is a need for taking important decisions, including those in health care. This is known as familismo. A patient will think about their obligations to the family rather than their own personal good. Based on this, it is very common to see the whole family gathered in a meeting with the physician and a caregiver may have to wait until all
Develop an alliance by using caring gestures to the family. Asking caring, sensitive and perceptive questions convey sincere concern for the patient and will help develop trust with the family
You comment about “communication is needed globally to make the world work” stuck a cord with me because we usually think of communication occurring in English or possible Spanish. However, I just read an article entitles “Anchorage Schools Lead Nation in Diversity” and they are referring to ethnicity. According to this article the state of Alaska claims top honors in ethnicity diverse school. They ranked top three high schools national for diverse populations are in the Anchorage School district. Also Anchorage School District had six out of ten middle schools with diverse population. Plus the elementary school in Anchorage claims nineteen out twenty of the most diverse elementary schools in the nation. We could open up our own United
The word "diversity" seems to mean something different to many people, but is typically meant as a "variety" or a "mixture" (differences in practices, appearances, ideals). The word diversity has been used to highlight the fact that there are significant personal, dispositional, and cultural differences between many of the individuals in this society. In many cases (but not all) the view has been that society should learn to respect these differences as opposed to try to assimilate them (Nicholson & Seidman, 1995). Cases where these differences should not receive respect and tolerance occur as in the case of incest, child abuse, cannibalism, or others similar practices that pray on the rights of other individuals. In the context of healthcare and counseling, the notion of diversity reflects the identification of changing demographics and economics of a developing multicultural environment (Ratts, 2009). This recognition of diversity has challenged healthcare organizations and counseling providers to consider cultural diversity as a priority. However, providers should recognize that addressing diversity goes far beyond recognizing and knowing the values and beliefs of different ethnic groups, but also should address a number of other constructs such as gender issues, religious affiliation, sexual orientation, physical size, age, disability issues, socio-economic status, and many other similar constructs.
The growing number of culturally diverse populations in the United States presents a significant challenge to health care providers in delivering holistic and culturally congruent care. With continuing disparities in health status of different population from various backgrounds demands health care providers to consider cultural diversity as a priority. From the report Unequal Treament, Smedley, Stith, & Nelson (2003) has called attention to the cultural competence as an important concern in health care delivery. Also, emphasized the need for developing cultural competence among healthcare providers to eliminate racial/ethnic healthcare disparities (Smedley, Stith, & Nelson, 2003). This gap in health care delivery necessitates health care practitioners to be culturally competent in their daily practice, in order to provide optimal care for their patients, especially in today’s multifaceted health care system.
For the course of International Management the following assignment has been giving with the objective to select a topic in the field of International Management. The topic for this paper is Cross-cultural Communication in Marketing/advertising.