Organizational Culture Analysis Introduction of the Microsystem I work for Cornerstone Services in Joliet, IL. Cornerstone is a not-for-profit organizational that provides vocational, residential and behavioral health services for individuals with chronic mental illness and/or intellectual disabilities ("Cornerstone Services,” 2016). Cornerstone has been serving the Joliet and greater Will County area since 1969, and Kankakee County since 2013, and strives to integrate individuals from institutions and nursing homes into the community and make connections to local resources to enrich the lives of those we serve. A number of therapy programs are offered such as outpatient therapy, group therapy, addiction counseling, psychosocial rehabilitation …show more content…
Informally this is done day by day, by managers asking the opinions of those that they supervise before making decisions. Formal shared governance is done by holding meetings where all members of the team have an equal voice (Hoying, 2014). Cornerstone uses this model throughout the agency starting with the interview process. After meeting with the managers there is a group interview held with the members of the team. If a staff is to be working in the residential group homes the client’s that live in the home are given the opportunity to interview the staff as well and give their input to the case managers. The entire team then works together to make the decision on a new …show more content…
There is intra-professional communication throughout all disciplines in the team in a formal way through our team meetings. Informally, daily we communicate verbally or electronically, through text message, email, and electronic case notes. Cornerstone also has an “open door” policy in which employees can discuss problems, suggestions or complaints they may do so with their supervisor (Cornerstone Services Human Resources, 2016). In the case of a grievance, there is a policy directing informal and formal ways to manage the situation. Informally the employee may first take the complaint to immediate supervisor who will attempt to the best of their ability to fix the issue. If this is not satisfactory, a formal, written, process is laid out in the policies where the issue will be communicated to the next level supervisor, then Vice President, President, and then finally the board of directors if necessary (Cornerstone Services Human Resources,
Throughout this essay organisational culture will be examined, including the two approaches mainstream and critical. What managers can do to shape culture and also an example of when culture has in fact been changed.
To understand the organizational culture of a company, one needs to start by looking at the history. Lakeshore Learning Materials was born from a divorced mother of three named Ethelyn Kaplan, who took a dream and a chance by moving her family to California in 1954 to open a toy store. When she started noticing that teachers were interested in her material, Ethelyn realized that she needed to expand her business into educational materials. 60 years later, Lakeshore Learning Materials has grown into a company with over 2000 employees, 60 retail stores throughout the United States and growing. Lakeshore Learning Materials is currently headed by Ethelyn’s grandsons, Bo and Josh Kaplan. Under the supervision of Bo and Josh, Lakeshore continues to be a leader in the Educational Materials, yet still able to keep the family culture that their grandmother started. Highest quality customer service and hard work are the core values that shape Lakeshore’s Organizational Strategy. These high expectations aren’t hard for employees at Lakeshore because the company is so loved by everyone that works there, that they give nothing less than the best.
Prepare a 10-minute presentation (10-15 slides, not including title or reference slide) on organizational culture and values.
Prepare a 10-minute presentation (10-15 slides, not including title or reference slide) on organizational culture and values.
As known each organization has a set objective to be achieved. Hence depending on the objective & to achieve those objectives, an organization can be structured in many difference ways: the 2 basic division, is the division of labour& coordination & supervision. These are done to be in-line with the organizational objective.
Organizational culture is the stable beliefs, values, and assumptions shared by a group of people. I used to work at a bar and there was a shared understanding between the servers and bartenders. The bartenders were the managers, and each manager had their style of how the bar was ran each night. The servers had their system of who get what section, but they also had to follow the style of each bartender. The instrumental purpose of our organizational culture was influenced by who was managing the bar each night. There were some bartenders who did not like being bothered with questions from the servers and there were some who were nice and helpful. The bartenders that did not care, influenced the servers by letting them choose who had each section, deciding who had to clean and stock, and who was able to leave and at what times.
The cultural background at Dogfish Head would be considered an involvement style of culture according to our textbook. This style of culture is the center and core focus of the involvement and participation of employees. (Daft R.L., 2011) This helps Dogfish Head to meet the fluctuating expectations from the external part of the business environment. This type of culture places significance on meeting the needs of the company. The culture of Dogfish Head Brewery also shares its vision with the strategic business priorities, for example; efficiency, quality, innovation, customer service, reputation, and brand. Culture is the building blocks of this organization. Employee involvement and the culture at Dogfish Head reflects the behaviors’ on how the business functions. This also decides how the company’s culture supports its business strategies.
According to Mclean and Marshall (1993) organisational culture is defined as the collection of traditions, values, policies, beliefs and attitudes that contribute a pervasive context for everything we do and think in an organisation. (ie) this means that these factors actually determine how we think as well as act and react not only to people from within the same organisation but also to anybody on the outside who has some sort of interaction with the organisation. As can be seen with the part-structure in Figure 1, this organisation (WHD) has various levels of management. There is quite
The impact of culture is very important when it comes to attempting and achieving personal goals and business goals. Organizational cultures are the characteristics that are based on morals, values, traditions and personnel behavior. Values are very important because people act out upon his or her values, and values channel behavior. Saying and doing the right thing are two different things and if managers are trying to set the culture they have to set the example. Physical manifestations such as ethical codes or written rules are some ways the organization reflects its values. General Electric, Lockheed Martin, Haliburton Company, Corporate Express, ACH Foods and Whole Foods are corporations that strive to
At the request of the Tampa Tribune, three insurers allowed a reporter access to hospital cost and quality information they post on password-protected Web sites for their members. The companies were Humana, United Healthcare, and Blue Cross and Blue Shield of Florida. A Tribune analysis shows the range of prices that Bay area hospitals charge for the same procedures.
Acknowledging that organizational culture is an important aspect for space planners, this paper provides an overview of four organizational culture types: Control (hierarchy), Compete (market), Collaborate (clan), and Create (adhocracy). This typology reflects the range of organizational characteristics across two dimensions that were found critical to organizational effectiveness. The spatial implications for each type are presented so that workspace planners might be able to interpret the results of an organizational culture assessment in their process of designing
Organizations as culture are able to create a vision for leaders to use in order to guide organizational objectives. It can also provide a perspective so followers can measure their leader’s performance in achieving the vision. Organizational culture can determine the way employees interact at the workplace and helps guide and give them a sense of direction at the workplace. Through observing Foundation, the following provide examples to demonstrate how Foundation is operating within the culture metaphor:
Ways to combat the lack of communication between the team, management, and stakeholders is to address all concerns as they arrive. Also, have a designated person to communicate the concerns of the stakeholders and team. The project manager, senior management, and stakeholders should have weekly, monthly, or quarterly meeting depending on the complexity of the project to keep everyone abreast to the status of the project. Having excellent communication among the participants in the project during the planning and execution stage can alleviate delays that may occur later in the project.
Edgar Schein, a famous theorists dealing with organizational culture, provides the following definition for the term: "A pattern of shared basic assumptions that the group learned as it solved its problems that has worked well enough to be considered valid and is passed on to new members as the correct way to perceive, think, and feel in relation to those problems." (organizationalculture101) However, organizational culture is more than sharing assumptions used by a group to solve problems; it is the combination of the points of view, ineffectual processes, education, backgrounds of all the staff which are part of an organization way of doing things. Corporation culture should uncover from the board of the directors to the rest of
The term organizational culture is related to the study and understanding of the dynamics involved at a personal as well as a group level in work settings. The term also deals with the nature of the work as well (Kudisch et al. 1995). There are several factors that come into play when people interact in works. Understanding organizational culture is becoming increasingly important since the work is becoming a global village and people with diverse background and culture have to interact and work effectively in any work.