Introduction
Outsourcing is a technique for companies to reassign specific responsibilities to external entities. There are several motivations for outsourcing including organizational, improvement, cost, and revenue advantages (Ghodeswar & Vaidyanathan, 2008).
The assignment research objectives were (a) to gain insight into securing strategic partnerships in the information technology (IT) arena; (b) to understand the choices made to reduce information and security risks by exploring the different outsourcing techniques, and; (c) to understand how business process associated with outsourcing will stimulate awareness on how the process is interlinked with human behaviors. The topics covered include an evaluation of the specifications
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Leveraging a personalized build versus purchase determination, company managers can ascertain if outsourcing specific processes amounts to a shrewd strategic decision (Marquis, 2011). Occasionally, business process outsourcing (BPO) is the proper option for persistent internal activities (Hackney, 2011). Without a doubt, BPO permits a company to concentrate on its primary competencies and benefit from price efficiencies produced by the commoditization of information technology (IT) services (Ghodeswar & Vaidyanathan, 2008). One customary outsourcing candidate is a company’s IT security operations. A current client, The NYS Office of Mental Health, has taken the initial steps to begin outsourcing many of its security functions. Outsourcing IT security brings about a significant change in the style of governance, considerable changes in the internal processes of the business, and substantial changes in the business methods utilized to do business with the external environment (Fehr, 2012).
Research regarding strategic partner selection suggests that a universal process for selecting a partner is to pinpoint the basis for collaborating, determine the criterion for potential partner assessment, evaluate and prioritize potential partners, and select the most suitable match (Fehr, 2012). Many information security (INFOSEC) consulting firms strive to build long-term strategic partnerships with client organizations (ISO/IEC, 2008). These
Because many businesses in the US have more often began outsourcing different business products instead of doing them in-house, it is important to understand why outsourcing may be the best option. Although many tie outsourcing to foreign markets, outsourcing can include both foreign and domestic markets. By entering into a contractual agreement, outsourcing allows organizations to pay for services they need. This gives the option for a business to get professionals to perform services for them that the business may not have the staff for. Outsourcing provides a cost saving-strategy that is usually more affordable. Ultimately,
The case identifies struggle and problem faced by organizations outsourcing IT projects and allows us to ponder on how to manage outsourcing well.
Outsourcing has become an integral part of many organizations today. Outsourcing has its advantages and disadvantages that organizations will have to weigh to decide whether or not outsourcing is the best possible solution to their current problems and business operations. Outsourcing refers to the process of hiring external provider to operate on a business or organization function (Venture Outsource, 2012). In this case, two organizations or businesses enter a contract where there will be an exchange of services and payments. This paper will discuss the possible risks an organization may encounter in outsourcing in relation to the use of an external service
Summary: The above article talks about how IT outsourcing is the most cost-effective way for companies to hire qualified individuals for specific jobs without having to commit to the significant cost or maintaining a year round in house team. IT outsourcing is
Office Supply Incorporated (OSI) is a company in crisis, with challenges in its cost structure and poor IT performance. Outsourcing to Technology Infrastructure Solutions (TIS) is an opportunity to both reduce costs and complexity for the firm, but first must consider whether outsourcing is a good strategic fit for OSI. Outsourcing is known as the practice of turning over responsibility of some or all of organizations information systems to a foreign firm in order to stay competitive. Outsourcing is not new to the business world, as it dominated the manufacturing sector the past couple of decades. There are various advantages and disadvantages. Advantages include lower costs, better quality, and downsizing to focus on the
The business case for outsourcing IT infrastructure most often is anchored in the benefits of gaining expertise external to the enterprise first, despite the commonly-held belief that this strategy is purely for cost reduction. The value of gaining external expertise in critical IT infrastructure processes and
The purpose of this paper is to highlight an area in a financial organization that may be outsourced and prepare an executive summary document that focuses on the cost savings of the outsourcing/contracting process for the business process that I’ve decided to outsource. This analysis will justify my decision for the business process outsourced by the followings:
Outsourcing is defined as "the process of purchasing goods and services from outside vendors rather than producing the same goods or providing the same services within the organization." Outsourcing does not come without risks, but it also has its benefits as well. Gaining services or products from outside sources can be very beneficial, considering the alternative that the firm will have to produce them themselves. However, on main risk that is incurred when outsourcing is that when a firm does outsource, they leave the supply of that product or service in the hands of someone of whom they cannot control, contrary to controlling their own supply. Ethical issues are at hand here, as well as trust issues. As you will see in this paper, many different opinions about outsourcing are present among different financial investors and financial officers. Management teams and management leaders are the head personnel that weigh the pro 's and con 's of outsourcing, and this paper will briefly summarize the various opinions, pro 's, con 's, large benefits, and ethical issues dealing with outsourcing.
Outsourcing is the contracting out of an internal business process to a third party organization. The term "outsourcing" became popular in the United States near the turn of the 21st century.(6) Outsourcing is big business today even for small businesses. Like every business decision we are faced with the advantages as well as the disadvantages of relocating part or all of a business. Outsourcing is one of the fastest growing trends in business as large-scale organizations have latched onto outsourcing due to the almost immediate savings and quality improvement. (1)
Many businesses consider that outsourcing creates too much forfeiture of control, less flexibility, uncertain savings and the risk of being held captive to one provider. Some businesses find themselves and their employees a target for malware and many attacks focused on stealing information. One factor that ultimately leads to the decision to outsource is the fact that a business might be better off keeping their valuable information in a safer environment.
One of the most important forces of outsourcing is that organizations do not have gain the needed and required sources internally. And they have a difficulty in integrating and attracting expertise, where outsources own capabilities on a global level, modern technologies and other required resources. Also, by outsourcing the cost of keeping employees and consultants for short term is reduced. Furthermore, outsourcers are able to offer better career opportunities for business IT staff if they decide to transit to the outsourcer. As the manager of BP Company viewed the main reason of BP Company outsourcing is that "it has become increasingly apparent that service companies provide us with technical skills and ideas that we could no longer develop inside our own company" (Kremis, 2006).
It’s important that Triad assesses the pros and cons involved with outsourcing, such as cost/benefit, potential risks, contractual arrangements and service levels, and necessary controls, before making any changes. We should also define what operations we are considering outsourcing – as opposed to a company-wide reorganization and what other functions we might be able to add as a result of outsourcing MIS IT solutions. While traditional software solutions address the needs of one process, enterprise software, which we might consider for our MIUS needs, addresses multiple “thinking” processes – rather than a simple “tool.”
A typical example would be the evolution of ERP function to improve financial reporting and transaction processing. Organizations have accepted this IT solution because it helps strengthen several business processes and provide opportunities for growth. However, implementing ERP solutions are somewhat demanding and time consuming, implementation may take several months before completion. Although outsourcing may pose as a best risk-mitigation approach to business solutions, there are also many challenges associated with outsourcing IT solutions. It is critical that before organizations make decisions on whether to outsource a section of their business, they understand the implications such as risks and benefits before going into contracts. The purpose of this paper is to describe outsourcing as it relates to IT solutions. Following the research questions, a background that discusses outsourcing is presented which addresses reasons for outsourcing IT solutions, benefits involved in outsourcing, risks involved in outsourcing IT projects and best practices of outsourcing ERP solutions. Also, a section of this paper discusses outsourcing as it relates to enterprise resource planning (ERP), this is because ERP is considered a big player in IT solutions provision, which have been adopted and implemented in their various IT infrastructure.
While it lessens the burden on organizations, reducing and shifting the cost and risk of its IT operation, security and management issues to an external service provider or vendor, outsourcing any portions of an organization's Information System has significant risks that can sometimes become detrimental to the outsourced organization. According to the Commission on Government Outsourcing, "when outsourcing an organization exposes itself to significant risks in terms of security, accuracy, and completeness of information (Holroyd City Council, 2008)". Comprised in the rest of this document is an
Outsourcing refers to hiring an outside, independent firm to perform a business function that internal employees might otherwise perform. Many organizations outsource jobs to specialized service companies, which frequently operate abroad. The outsourcing trend stands to continue; the latest wave of outsourcing impacts the information technology field. IT outsourcing includes data center operations, desktop and help desk support, software development, e-commerce outsourcing, software applications services, network operations and disaster recovery.2