Section Five Performance Measures

In the article, Introducing incident reporting in primary care: a translation from safety science into medical practice, the authors speak of how most reported incidents were ones that caused little or no injury to the patient. They found those providing care were able to deal with these incidents more

2.  Identify who needs to be notified based on the type and severity of the incident.

In the Disaster in Franklin County simulation (Regents of the University of Minnesota [UMN], 2006), there were several key personnel in the incident command team. This concept is utilized in real disasters when the Public

One of the most important things about productivity is that it has to be measured to know if it 's getting better. "if you can measure it, you can manage it" (Society for Human Resource Management, 2011). A company has to assess their human capital regarding their goals and expectations. Every business needs to have some system or approach of determining how their employees are performing and what the company’s ROI is for those employees. The organization and its employee’s performance need to be gauged to ensure that the business is heading in the right direction. The CEO and other senior leaders have to know if they are meeting their organizational goals and objectives. If an organization is to be enhanced and grow, it needs to be strategically managed to ensure that success is inevitable. When an organization measures performance, it can stay on course with the progress of the business. Performance measurements provide critical data about what’s going on in business and with employees regarding meeting expectations. So there is a business benefit to performance measures. Through performance measurement systems, a company can know how different facets of the organization are performing and the triggers that may bring about any changes in performance.

Presentation regarding the university’s Disaster Recovery Plan/Enterprise Continuity Plan including: basic structures; roles within the DRP/ECP plan; areas within a company if addressed improve resilience to catastrophic events, and an employee awareness campaign.

Editor’s Note: This Chapter is the continuation of an adaptation of a state plan for disaster preparation and response. In total, the original chapter comprises Chapters 1, 14, 16-18.

The National Incident Management System (NIMS) brings many advantages to the all-hazard incident to streamline practices before, during and after an event. Comprised of five main components that strengthen its overall effectiveness in an all-hazards environment are preparedness, communications, resource management, command and management and the ongoing management and maintenance (Broder & Tucker, 2012). Furthermore, NIMS provides a standardized method that can be applied to all-hazards, regardless of their size and jurisdiction. First and foremost, NIMS provides a standardized approach that helps emergency responders work together to prevent and respond to events by utilizing the fore mentioned predetermined components. Each of these components contributes to the overall effort to mitigate or the response to a disaster.

Today, the Incident Command System (ICS) is a major component of NIMS and is widely used in emergency management response. However, this was not always the case. According to David A. McEntire and Gregg Dawson, authors of the article, “The intergovernmental Context,” ICS was originally developed by the fire service in 1970. Its purpose was to assist in the command of wildfire events. It was unique because it standardized operations, yet offered flexibility so that it could be used on any number of events, regardless of size or type (McEntire & Dawson, 2007, p. 63).

How do an incident response plan and incident response team help reduce risks to the organization?

2. Situational Assessment. Once the Incident Commander arrives on the scene, s/he will need to assess the emergency quickly. Is there still a threat to the general population? Are the casualties identified or does Search & Rescue need to be mobilized? The IC needs to come up with a game plan to save lives, protect property and the environment, meet basic human needs, and stabilize the situation. 5

Every business and organization can experience a serious incident which can prevent it from continuing normal operations. This can happen any day at any time. The potential causes are many and varied: flood, explosion, computer malfunction, accident, grievous act... the list is endless.

Disasters have become an inevitable part of businesses and organizations as well. They not only have a major effect on business and organizational continuity; they also result to an overhaul in organizational operational mechanisms (Awasthy, 2009). It is for this reason that many organizations and business resort to preparing business continuity plans and disaster recovery plans that will facilitate better disaster management in future. Effective disaster recovery plans are important to every business and organization (Thejendra, 2008).

Disaster recovery is the process of an organisation uses to recover access the data, and also hardware that are needed to recollect the performance to be in normal position after a disaster occurs. While disaster recovery plans have to be focus in every aspect in any organisation and bringing the gap closure after destruction it can be like data, hardware, or software have been lost and the manpower that composes much of any organisation.

Disaster Recovery Planning is the critical factor that can prevent headaches or nightmares experienced by an organization in times of disaster. Having a disaster recovery plan marks the difference between organizations that can successfully manage crises with minimal cost, effort and with maximum speed, and those organizations that cannot. By having back-up plans, not only for equipment and network recovery, but also detailed disaster recovery plans that precisely outline what steps each person involved in recovery efforts should undertake, an organization can improve their recovery time and minimize the disrupted time for their normal business functions. Thus it is essential that disaster recovery plans are carefully laid

A large US public power provider, with millions of residential and business customers, needed to rethink its disaster recovery program. Due to budget constraints, the utility’s data recovery program had not been updated or tested for several years. Under the existing program, systems recovery could take up to 20 days—an unacceptable timeframe for a