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Staff Retention in Non Profit Organizations Essay

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Staff Retention in Non-Profit Organizations:
Reducing Turnover by Developing Successful Human Resources Management Strategies
Willa Haskins
Empire State College

Abstract
Staff turnover and retention rates are concerns for all employers, especially in the current economy (Opportunity, 2010). However, research and statistics show that the non-profit sector consistently experiences high turnover rates (Mizell, 2005). High turnover rates during economic hard times can have a serious detrimental effect on non-profit businesses. In this study, we reviewed several online articles and reports that provided us with key information about turnover in non-profit organizations. Research revealed that the average turnover rate over the last …show more content…

Some feel their supervisors don’t understand them and some are just on the way to the next highest paying job. No matter the reason, the loss of staff affects the quality and quantity of service we provide to our clients. Turnover increases critical incidents with our clients by putting them in harm’s way by utilizing staff they may not have been properly trained to deal with the client and their particular needs (Wenger, 2011). Furthermore, turnover causes severe staffing shortages and increases overtime costs for additional staff to cover those vacated positions (Wenger, 2011). As an HR professional, I wanted to focus this research on finding the answers to the questions I had around turnover. My research will include the concepts of recruitment and selection in acquiring human resources as well as compensation and training and development and will be used in formulating the strategic recruitment plan.
Discussion
Research has revealed that there are several major causes of turnover in non-profit organizations: job dissatisfaction, poor supervision (Wenger, 2011), lack of appropriate skills and qualifications, and non-competitive salaries (Opportunity, 2010). Each factor will be examined as it relates to turnover and staff retention. Financial Advisor (2007) reported that one of the major reasons employees left their jobs was because of job dissatisfaction. Kreitner and Kinicki (2010) defined job satisfaction as “an affective or emotional

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