Teams and Team Processes: Group Dynamics Essay

Conflict results from real or perceived opposition to one’s values, actions, desires or general interests. Conflicts may occur internally or externally between individuals or groups; conflict within a team environment can cause frustration, and occasionally anger. However, conflict resolution can also often generate positive results for the team. Conflict management skills remain in demand; conflict may be managed successfully by reaching an agreement that satisfies the needs of both the individual(s) and the team as a whole

Conflict arises from various sources in the team setting (Capozzoli, 1995). The most common causes of conflict are values, attitudes, needs, expectations, perceptions, resources, and personalities. As we are all raised with different values, morals come into play when the team issue deals directly or indirectly with ones values, morals, or ethics. Conflicting attitudes can bring about problems as two or more team members prove to have differing goals in mind. Individual needs can cause rifts within a team when they are not satisfied. The expectations of team members are not the same on how the goal will be met. We all have different perceptions of life situation and interpret them differently. The lack of resources needed to complete a task can cause conflict. Differing personalities play a major role in team conflict.

The course project aims at providing you an opportunity to implement your learning about group dynamics.

Conflict has been an issue for man since the dawn of civilization. In today’s fast paced world conflict, especially in the workplace, is a frequent occurrence. When that workplace is a health care environment where lives are at stake, emotions run high and collaboration with many different disciplines is required conflict often becomes a prevalent part of everyday life. Conflicts in the workplace can lead to reduced morale, lowered productivity resulting in decreased patient care and can cause large scale confrontations (Whitworth 2008). In the field of nursing whether a conflict is with a peer, supervisor, physician, or a patient and their family, conflict management is a necessary skill.

In order to fully explore the nature of team work in healthcare it is importance to first look at what defines a team.A team can be defined as two or more people with specific roles working together to achieve a common purpose(Kalisch & Begeny, 2005). For

A new director decides to reorganize the department you work in. This reorganization comes about without input from the employees and many of the nurses that you oversee are feeling resentful of the change. As a nurse leader, identify factors that may lead to conflict and ways you can manage them.

The fact that my coach was able to calmly mediates, and negotiate a plan to tackle the issue was very interesting to witness. She not only displayed the practice of inspiring a shared vision (Kouzes & Posner, 2014) by reminding everyone that the main goal was to provide interdisciplinary patient centered care, but she also acted as the mediator that facilitated discussion, which is a key role in conflict management (Ralph, et al., 2013). After viewing how she handled the situation, I hope I can remind myself how important it is as a leader to take on the role as an objective mediator, who can empower colleagues to find solutions as a team. By doing so I can work towards guiding others towards a central goal, set an example for others and promote teamwork when working towards a change that can benefit all. All of which reflect the principles of conflict management and the practices of Modeling the Way, Inspiring a Shared Vision and Enabling Others to Act (Kouzes & Posner, 2014). In relation to patient care, conflict can be seen as a destructive factor that can create an unhealthy setting (Marcum,

Nurses are required to interact with multiple individuals on a daily basis. These individuals include the patient, patient’s family members, and other healthcare team members. As the nurse works with these groups of individuals, he or she may experience an interpersonal conflict with any of them. However, it is more likely for the nurse to experience conflicts with other healthcare workers. When the nurse experiences an interpersonal conflict with other members of the healthcare team, tension rises in the workplace, causing stress to all other workers even if they are not directly involved in the conflict. According to Higginbottom, “Employees suffering from high stress levels have lower engagement, are less productive and have higher absenteeism levels than those not working under excessive pressure” (2014, para. 1). In other words, interpersonal conflict at workplace can lower the productivity of the whole healthcare team. I have been licensed as a registered nurse since July of 2013; therefore, my experience regarding interpersonal conflict at workplace is limited. However, I remember one incidence clearly. During my second year of working as a registered nurse, I have experienced an interpersonal conflict with one of the staff at the clinic I worked in, which resulted in dismissal of that staff from the clinic.

A major concept that we have learned about in our nursing 182 class is Teamwork. In this concept analysis we will see the conceptualization of teamwork, and critical attributes, related concepts and various cases, and illegitimate uses of team work. Teamwork is essential in the nursing field and this analysis will show just how important it is.

An effective conflict management approach is the key to the realization of improved quality of healthcare service, patient safety and satisfaction, holistic staff morale boost. Most important of all is the line of communication between all the moving parts in the medical team. A break in the communication line can spell danger in lives of the very patients that they are being entrusted with. The case of Dr. Michael Henry surrounding the conflict between physicians and staff at the Adams Memorial Hospital is one well outlined and a classic case example. Here the hospital’s Board of Trustees (BOT) need to decide whether to revoke Dr. Henry’s medical staff membership and clinical privileges or not considering evidentiary information presented

Whenever two or more people are organized for work or play, a team is created (Freedictionary.com). In order to be efficient the group must work toward the same goal, even if individual responsibilities differ. During a game of tug of war, if a player finds himself pulling in the opposite direction of the rest of his team, then maybe he needs to ponder, on which team does he really belong? Nothing is worse than being sabotaged from within ranks. In health care, the goal is to give the patient the best service. Many factors must be considered, patient contact, quality of labs, correct diagnosis and effective treatment. No one person or department is responsible for ensuring that all criteria are met. The group must work together at the highest proficiency to ensure that the patient gets the best

How teams differ from groups: Team members work together toward a common objectives and purpose and share responsibility for the team's success. If team gets success all team members get credit for the success. If team fail to get expected result that consider the failure of the team. A group is consisting of two or more individuals that share common interests or characteristics, and its members identify with each other due to similar attributes. Groups can range greatly in sizes and capacity. Teams and groups are different to each other in five ways: task directions or aims, motives, connection with other team members, formal shape, and awareness among members.

In the forming stage, group members at ECI are polite and enthusiastic to be involved with a potential new business opportunity. The forming stage is relatively short, mainly due to the fact that most personnel on the team have known each other for many years.

There are different types of conflict, healthy conflict and unhealthy conflict. Participants viewed healthy conflict as a creative dynamic; transformational leaders did not interfere with this type of conflict, instead, they monitored the impact of the conflict on the productivity of the team. Unhealthy conflict, on the other hand, was viewed as destructive to the team and was addressed by the transformational leader.

Managing conflict in the workplace is a time-consuming but necessary task for the physician leader. Conflicts may exist between physicians, between physicians and staff, and between the staff or the health care team and the patient or patient's family. The conflicts may range from disagreements to major controversies that may lead to litigation or violence. Conflicts have an adverse effect on productivity, morale, and patient care. They may result in high employee turnover and certainly limit staff contributions and impede efficiency.