Verizon Mission Statement

As of late 2004, Verizon is already considered the world's largest telecommunication company with annual revenue of $67.8 billion. Their continued plans are leading toward acquisition and development of fiber technology, which will allow it to offer cable TV services. Apparently they are still apprehensive regarding business customer and plan to extend add-ons again into the private sector, which worked for them in 2003.

- Processes - In many ways, Verizon is still three companies (Bell Atlantic, Nynex, and GTE). Although Verizon has consolidated and standardized some of their processes, there is still a lot of room for improvement.

When Verizon Wireless was formed in 2000, our CEO, Dennis Strigl, meticulously created a mission statement that not only described the reason for our company’s existence, but also clearly defined our organizational values, desired culture, and governs how we should interact with customers, competitors, suppliers, our community, and our team members (Verizon (USA), n.d.). As a result, our mission statement/credo is deeply interwoven in the Systems and Structure of our organization. Potential new hires are required to read our mission statement/credo and are asked several questions related to our credo to assess their alignment with our core values and culture. Furthermore, we regularly assess the alignment of all employees with our credo as

“Verizon Communications Inc. (Verizon) is one of the world’s leading providers of communications services. Verizon’s wireline business, which includes the operations of the former MCI, provides telephone services, including voice, broadband data and video services, network access, nationwide long-distance and other communications products and

Verizon is a major telecommunication provider in the United States. The company is the market leader, with $110 billion revenue and $2.4 billion in profit (MSN Moneycentral, 2012). Verizon has steady revenue streams that are largely based on a subscription model. It has several business segments, including wireless (63.3% of revenues) and wireline (36.7%) (2011 Verizon Annual Report). Most of this report will therefore focus on the wireless business, not only because this is the largest business that the company operates but because it is a rapidly growing and evolving business as well, a function of the rapid pace of smartphone adoption in America.

AT&T Incorporation operates under the general telephony services. The company gears its main activities to bring up all its customers by offering revolutionary telephony services. The company offer revolutionary telephony solutions that range from smartphones to next-generation TV services. The company also offer sophisticated telephony solutions dedicated for multi-national businesses. The company

1. Mission, vision, and primary stakeholders Verizon's corporate mission statement is published in the introduction to the 2010 report, "to enable people and businesses to communicate with each other. We are also committed to providing full and open communication with our customers, employees and investors" (Verizon, 2011a, p. i.). This conveniently outlines the primary stakeholders, with customers owning the service delivered through contracts they commit to, employees obviously having a stake in compensation, benefits and retirement, and investors including institutions as well as individuals. Other stakeholders include the general public who benefit from corporate giving and responsibility, and the suppliers and distributors, their shareholders and employees who earn profit and wages generated directly and indirectly as part of the Verizon value chain, and perhaps the taxpayers who enjoy public services from direct and indirect (capital gains) taxes thereby.

Verizon wireless is a joint venture between U.S. based Verizon communication and U.K. multinational giant

AT&T is a world leader in communications, media and entertainment, and technology. They serve millions of U.S. consumers with broadband, video, and voice services. AT&T has been providing service to individuals and businesses for one hundred thirty-three years as of March 3rd. Their history of innovation is a story about how people from all walks of life come together to improve how we interact with the world around us.1 AT&T has done just that. In today’s world having different ways to communicate with one another is important. By providing numerous points of contact with individuals, AT&T is able to obtain new customers everyday.

“As a leader in communications, Verizon's mission is to enable people and businesses to communicate with each other. We are also committed to providing full and open communication with our customers, employees and investors”

Verizon Communications formed by the merger of two big and successful companies, Atlantic Corp. and GTE Corp., is the largest telecommunication company. The company serves large part of the market in United States. However the company faces certain strengths and weaknesses which affect the way company formulate its strategies.

The purpose of training and developing within any organizations is to improve the overall effectiveness of goods, product and services, competitiveness, and emphasizes growth in all aspects. It also increases productivity, develop employee turnover, increases financial gain, and lessens the managerial and supervisory positions. Training and developing is essential to obtain but many employers have different perspectives of what training and developing means for its organization. Verizon is one of the leaders in innovative wireless communication and in delivering broadband to businesses, mass market, wholesale, government, and it services over 80 million customers across the world. The

AT&T is a leader in telecommunication services, including cell phones, wireless, U-verse, digital TV, high speed internet, DSL, and home phone. AT&T currently employs over 280,000 people worldwide. AT&T is now ranked #7 on Fortune 500 list, where its main competitor, Verizon, is listed as #13. Headquartered in Dallas, Texas, AT&T Inc is the largest U.S. local and long distance phone service provider and second largest wireless service provider, with over 87.0 million wireless customers. AT&T was created in 2005 after SBC Communications acquired AT&T Corp.

The Verizon Communication Company deals with the sale of products like mobile and fixed telephone and offers broadband wireless internet services in America. It was founded in 1984 as Bell Atlantic and later changed the name to Verizon Company after merging with GTE in 2000 (Sbeit, 2008).

Some of the products they have in their cellphone section is the new iPhone, it has a touch screen and internet capabilities. AT&T also has the first live video feed phone, where you can talk to each other live, but only a few phones have this feature, they are sure that other companies will follow their lead. Also, most newer phones have the walkman radio, e-mail, IM, Internet access and also have MP3 capabilities. This product was sure to please the younger consumers. In addition, AT&T wireless is the only company to offer rollover minutes and the unity plan. The Unity plan is were you can call any land-line that is an AT&T subscriber and any AT&T cellphone without having to use your “any-time” minutes. Discounts are offered to their employees and the public that work for various coorporations