WELLS FARGO
The bank relied on customer service representatives to cross sell its products and hit sales quotas. Because there was much demand on the representatives, they began fraudulently opening customer accounts. (Fortune) Though the accounts were closed before customer realized, some customers were charged fees or their credit was affected by the situation. (Fortune) The bank was forced to return $2.6 million in fees and had to pay $186 million in fines to the government. (Fortune) Wells Fargo has shown to its consumers that they cannot be trusted. The bank’s former CEO John Stumpf resigned and was revoked of his bonuses and stock worth about $60 million. (Fortune)
Wells Fargo employees were at Stage 2: Individualism,
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According to Kohlberg, I agree with the belief that we develop a reasoning process over time. (Ghillyer, p. 11) Because Ailes got away with sexual harassment from all the prior years, he thought it was okay to keep doing it as long as he did not get caught.
MYLAN’S EPIPEN PRICE GOUGING SCANDAL
Mylan is a drug company very well-known for its life saving device, the EpiPen. Mylan has increased its price of the EpiPen by 400% since acquiring the drug back in 2007. (Fortune) Because of Mylan controlling the price on the EpiPen, consumers were forced to pay the outrageous prices for the life saving device, enraging consumers. The scandal prompted state attorneys general to investigate the company, with New York’s AG looking into whether the company committed antitrust violations and West Virginia’s AG launching a Medicaid fraud probe into the drug maker’s pricing. (Fortune) Just like Fortune’s article states, “consumers were stuck between a rock and a hard place”. The company’s stock did take a hit and the company went from a $428.6 million profit to a loss of $119.8 million. (Forbes) According to Arthur Dobrin’s question eight, “Can you explain and justify your decision to others?” Mylan Inc., should have thought this question through before increasing the price of the EpiPen. They knew that consumers were not going to be happy about the increase of price and therefore, should have seemed
Knowledge is considered as one of the most important and competitive resource for sustenance of the organisation (Zack, 1999). It can be compared to the strategic resource that can be used and applied in various frames of the organisation. Experienced managers in the organisations believe that company can receive strategic advantage through knowledge and not the strategies or actions implemented by competitors. Knowledge can be regarded as a strong approach that opens numerous ways of success. It is that weapon that help organisation to evaluate solutions in financial and other professional difficulties.
In California, eight Wells Fargo employees were convicted of committing fraud facing a maximum penalty of 30 years in federal prison, also each employee is charged with at least one count of aggravated identity theft, which carries another two years in prison (https://www.justice.gov/usao-cdca/pr/eight-people-charged-bank-fraud-scheme-allegedly-used-information-stolen-wells-fargo). In the wake of the scandal, over 5,300 employees were fired over the course of five years for their involvements in the creation of the fake accounts. Some of the initial whistleblowers of the scandal faced retaliation by being terminated for speaking out against the orders to open fake accounts. CNN Money correspondent Matt Egan spoke with Bill Bado, a former employee of Wells Fargo, who has not been able to security another banking securities job since his termination for calling the Ethics Hotline to report the fraudulent activities.
Wells Fargo fired 5300 employees. The employees took millions in fees by regularly opening new
The questionable issue really close by kind of is Wells Fargo essentially has discovered generally phony records that definitely were made without buyers having any information that the records for the most part were being made in a kind of big way. The underlying examination led uncovered that out of nighty-three point five million records audited around two point one million basically were resolved to definitely be sort of phony (McCoy, 2017), which definitely is fairly noteworthy. The initial examination uncovered that out of one hundred sixty-five million records inspected near three point five million of them were found to be unapproved accounts, or so they particularly thought. The organization really has chosen to literally organize its picture fiscally to the world as opposed to literally remain consistent with what it particularly was established for, sort of contrary to popular
The EpiPen device automatically injects a drug called epinephrine, which reverses potentially deadly allergic reactions. It is the only device of its kind available in the United States. Millions depend on carrying the device at all times. For decades the EpiPen was available at a low cost until the Mylan Company purchased it in 2007. Since then, the price has risen over 400% creating a public backlash of media reports, social media petitions, and politician’s calling out Mylan executives to explain the reason for the price raise. Lack of compassion and appearance of greed has tarnished the public image of the company. Mylan has begun looking for ways of rebuilding their image by releasing compensation to the public in the form of generic cheaper EpiPens and payment assistance to eligible patients, but it might be too little too late in this current ongoing communication crisis event.
Wells Fargo has been penalized and has been fined 185 million dollars because they were opening fake accounts.
Over the past five years Wells Fargo employees opened 2 million phony accounts for customers without their knowledge. The phony accounts helped employees reach sales goals while leaving customers with monthly charges from the false accounts. Since September when the fraud was discovered Wells Fargo has paid fines, stopped employee incentive initiatives and CEO John Stumpf forfeited his performance pay (Merle). The Consumer Financial Protection Bureau (CFPB) created after the financial crisis issued Wells Fargo the largest fine since its creation in 2011. (Talton). The CFPB hit Wells Fargo with a $185 million fine, the largest in their history and is being scrutinized for being an amount that is easily payable by Wells Fargo and will not be
According to an article on www.housingwire.com, 2017, Wells Fargo CEO, Tim Sloan, made the decision to close over 400 branches in the United States. The fake account scandal fueled this decision because the company lost 746 million dollars in revenue. The closures can save Wells Fargo about 2 billion dollars by the end of
In 2016, federal regulators caught Wells Fargo creating millions of fake bank and credit card accounts; over 1.5 million bank accounts were created. Furthermore, federal regulators also said that 565,443 credit cards were created, and 1400 of those accounts had been charged over 400,000 dollars in fees. Wells Fargo employees broke many ethical and legal boundaries and engaged in counterproductive work behavior.
Wells Fargo was established in 1852 by Henry Wells and Williams Fargo who joined a group of other investors to form a transportation and banking company. In 1849, gold was discovered in California, which encouraged a huge demand for its cross country shipping and by 1852 Wells Fargo shipped its first consignment of gold. Wells Fargo also established merger deals with Pony expresses which made them one of the pioneers of pony transportation. This company later expanded to a company that offered not just pony and gold transportation services, but also offered banking services by purchasing gold and selling paper bank drafts as good as gold. In 1905, the banking branch of the company merged with the Nevada National Bank and established its new headquarters in San Francisco. ("Wells and Fargo start shipping and banking company", 2016).
There was a dismissal of 5,300 employees and $185 million in fines against Wells Fargo (Stewart, 2017). The bank’s pressure-cooker sales environment made a toxic sales culture. Wells Fargo held unrealistic sale quotas to its employees and held policies that drove employees to participate in illegal behaviors to meet unreachable goals. Employees opened millions of unauthorized credit cards and deposit accounts, fees and other charges were racked up, money was transferred from customers’ accounts without their knowledge and their permission, they also created phony email addresses to enroll customers in online banking services, all to hit sale targets and receive bonuses. Employees who called attention to the abusive, fraudulent behaviors were ignored and wrongfully terminated and retaliated
Scandals in the business world are not an uncommon topic to appear in new headlines. Recently Wells Fargo has fired over 5,000 employees for creating over 2 million fake accounts. New bank and credit card accounts were created without prior knowledge from their customers. The accounts that were created resulted in those customers inquiring fees such as overdraft fees. These fake accounts have been created over a five-year timeframe.
In recent news Wells Fargo bank has been under a lot of scrutiny regarding unethical business practice. Wells Fargo & Company, is one of the nation's largest financial banking service company that provides
After reviewing the Georgia Clerk of Courts website your property located at 970 Sidney Marcus Blvd, #1308, Atlanta, GA 30324 was foreclosed July 3, 2012. SunTrust Bank held both a first and second mortgage on the property. The principle balance on the first mortgage was $101,417.82 and the principle balance on the second mortgage was $40,721.00.
Moreover, the company’s network is shrinking due to an increase in technology. With online and mobile banking, there has become a decline in the need for so many banks. As said by CNNMoney, 84 locations were drop in the year 2016 and they expect to cut 300 more by 2018. “It's part of a broader Wells Fargo plan to save about $2 billion a year by the end of next year” (Eagan, 2017). This will help repair, what they lost from the scandal. However, they are not the only company that has been closing banks. This is happening throughout the entire industry. Also, Wells Fargo will not layoff all its employees, many will be able to transfer to a new location.