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Wells Fargo Case Study

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WELLS FARGO
The bank relied on customer service representatives to cross sell its products and hit sales quotas. Because there was much demand on the representatives, they began fraudulently opening customer accounts. (Fortune) Though the accounts were closed before customer realized, some customers were charged fees or their credit was affected by the situation. (Fortune) The bank was forced to return $2.6 million in fees and had to pay $186 million in fines to the government. (Fortune) Wells Fargo has shown to its consumers that they cannot be trusted. The bank’s former CEO John Stumpf resigned and was revoked of his bonuses and stock worth about $60 million. (Fortune)
Wells Fargo employees were at Stage 2: Individualism, …show more content…

According to Kohlberg, I agree with the belief that we develop a reasoning process over time. (Ghillyer, p. 11) Because Ailes got away with sexual harassment from all the prior years, he thought it was okay to keep doing it as long as he did not get caught.
MYLAN’S EPIPEN PRICE GOUGING SCANDAL
Mylan is a drug company very well-known for its life saving device, the EpiPen. Mylan has increased its price of the EpiPen by 400% since acquiring the drug back in 2007. (Fortune) Because of Mylan controlling the price on the EpiPen, consumers were forced to pay the outrageous prices for the life saving device, enraging consumers. The scandal prompted state attorneys general to investigate the company, with New York’s AG looking into whether the company committed antitrust violations and West Virginia’s AG launching a Medicaid fraud probe into the drug maker’s pricing. (Fortune) Just like Fortune’s article states, “consumers were stuck between a rock and a hard place”. The company’s stock did take a hit and the company went from a $428.6 million profit to a loss of $119.8 million. (Forbes) According to Arthur Dobrin’s question eight, “Can you explain and justify your decision to others?” Mylan Inc., should have thought this question through before increasing the price of the EpiPen. They knew that consumers were not going to be happy about the increase of price and therefore, should have seemed

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