1.Explain the concepts and definitions of quality 2.Explain the GAP model and its importance
1.Explain the concepts and definitions of quality 2.Explain the GAP model and its importance
Foundations of Business (MindTap Course List)
6th Edition
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Chapter11: Building Customer Relationships Through Effective Marketing
Section11.10A: Consumer Buying Behavior
Problem 2CC
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1.Explain the concepts and definitions of quality
2.Explain the GAP model and its importance
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