a. How much time would you expect a customer to wait in line, pay with a debit card, and leave?
a. How much time would you expect a customer to wait in line, pay with a debit card, and leave?
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 52P
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Question
97
A toll tunnel has decided to experiment with the use of a debit card for the collection of tolls. Initially, only one lane will be used. Cars are estimated to arrive at this experimental lane at the rate of 500 per hour. It will take exactly 5.0 seconds to verify the debit card.
a. How much time would you expect a customer to wait in line, pay with a debit card, and leave?
Note: Round your intermediate calculations to 3 decimal places and final answer to 1 decimal place.
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