An enterprising student has set up an internship clearinghouse for business students. Each student who uses the service fills out a form and lists exactly 10 companies that he or she would like to have contacted. The clearinghouse has a choice of two methods to use for processing the forms: The traditional method requires about 20 minutes to review the form and arrange the information in the proper order for processing. Once this setup is done, it takes only two minutes per company requested to complete the processing. The other alternative uses an optical scan/retrieve system, which takes only a minute to prepare but requires five minutes per company for completing the processing. a. Calculate the process time under each method? Traditional method Scan/retrieve system Process time minutes minutes b. If it costs about the same amount per minute for processing with either of the two methods, which method is better?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
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Ch 11 Q10
Problem T1-10 (Static)
An enterprising student has set up an internship clearinghouse for business students. Each student who uses the service fills out a
form and lists exactly 10 companies that he or she would like to have contacted. The clearinghouse has a choice of two methods to
use for processing the forms: The traditional method requires about 20 minutes to review the form and arrange the information in the
proper order for processing. Once this setup is done, it takes only two minutes per company requested to complete the processing.
The other alternative uses an optical scan/retrieve system, which takes only a minute to prepare but requires five minutes per
company for completing the processing.
a. Calculate the process time under each method?
Traditional method
Scan/retrieve system
Process time
minutes
minutes
b. If it costs about the same amount per minute for processing with either of the two methods, which method is better?
52F%252Flms.mheducat
O Traditional method
O Scan/retrieve system
Transcribed Image Text:Problem T1-10 (Static) An enterprising student has set up an internship clearinghouse for business students. Each student who uses the service fills out a form and lists exactly 10 companies that he or she would like to have contacted. The clearinghouse has a choice of two methods to use for processing the forms: The traditional method requires about 20 minutes to review the form and arrange the information in the proper order for processing. Once this setup is done, it takes only two minutes per company requested to complete the processing. The other alternative uses an optical scan/retrieve system, which takes only a minute to prepare but requires five minutes per company for completing the processing. a. Calculate the process time under each method? Traditional method Scan/retrieve system Process time minutes minutes b. If it costs about the same amount per minute for processing with either of the two methods, which method is better? 52F%252Flms.mheducat O Traditional method O Scan/retrieve system
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