Conflicts wouldn't exist in an ideal workplace, but as everyone who has worked in an office knows, that isn't always the case (Patterson, 2022). When teams are cohesive despite having a diverse range of personalities and work styles, it can be a fantastic experience; but, if organizations are not aligned, it can lead to friction, which can result in misunderstandings, personality conflicts, and poor communication (Patterson, 2022). Furthermore, communicating with coworkers remotely has opened up new channels of communication that sometimes call for diplomatic navigation (Patterson, 2022). According to the web article, “The employer must establish and carry out workplace conflict policies and procedures as well as to design and oversee conflict-resolution initiatives. This obligation is based on creating an environment at work that strives to minimize conflict among coworkers. If an HR manager becomes aware of employees having disagreements, it is their responsibility to attempt to diffuse the problem. They can do this in several ways. One way that can try to defuse the situation is by allowing them to vent (Gallo, 2014). It can be hard to listen to people complain, but sometimes that’s exactly what they need (Gallo, 2014). Another way is to try empathizing with them (Gallo, 2014). As you listen to your colleagues, express your understanding of the difficult situation (Gallo, 2014). After that, explain to them what the impact of their fighting can have on the company as well as their job. Assist both sides in realizing the harm that the skirmish is causing to others, to inspire them to take constructive action (Gallo, 2014). Explain to them if they were to fight on the job or outside the job, it could hurt their job and might result in the loss of such a job.
Conflicts wouldn't exist in an ideal workplace, but as everyone who has worked in an office knows, that isn't always the case (Patterson, 2022). When teams are cohesive despite having a diverse range of personalities and work styles, it can be a fantastic experience; but, if organizations are not aligned, it can lead to friction, which can result in misunderstandings, personality conflicts, and poor communication (Patterson, 2022). Furthermore, communicating with coworkers remotely has opened up new channels of communication that sometimes call for diplomatic navigation (Patterson, 2022).
According to the web article, “The employer must establish and carry out workplace conflict policies and procedures as well as to design and oversee conflict-resolution initiatives. This obligation is based on creating an environment at work that strives to minimize conflict among coworkers. If an HR manager becomes aware of employees having disagreements, it is their responsibility to attempt to diffuse the problem. They can do this in several ways. One way that can try to defuse the situation is by allowing them to vent (Gallo, 2014). It can be hard to listen to people complain, but sometimes that’s exactly what they need (Gallo, 2014). Another way is to try empathizing with them (Gallo, 2014). As you listen to your colleagues, express your understanding of the difficult situation (Gallo, 2014). After that, explain to them what the impact of their fighting can have on the company as well as their job. Assist both sides in realizing the harm that the skirmish is causing to others, to inspire them to take constructive action (Gallo, 2014). Explain to them if they were to fight on the job or outside the job, it could hurt their job and might result in the loss of such a job.
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