I need help with this one please thank you!

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
icon
Related questions
Question

I need help with this one please thank you!

The Perfect Haircut: Consumers' Search
Process
The second step in the consumer decision process, after a consumer recognizes a need, is to search for information about various
options that exist to satisfy that need. The length and intensity of the search are based on the degree of perceived risk associated with
purchasing the product or service.
In this activity, two consumers are searching for new hair salons. This activity is important because consumers often have very different
belief systems and needs that affect the way they search for information. The goal of this activity is to identify factors that affect a
consumer's information search.
Read each statement about Joleen Jones or Ginger Petri. Match the statement to the factor of a consumer's search
for information.
Effortless
Expensive Service
Tight Budget
Salon of Choice
Performance Risk
Financial Risk
Psychological Risk
Internal vs. External
Search for Information
Benefits vs. Costs
Unimportant
Worth the Money
Joleen Jones
Personal Image
All the Same
Ginger Petri
Could Damage
Career
Salon of
Convenience
Reset
Transcribed Image Text:The Perfect Haircut: Consumers' Search Process The second step in the consumer decision process, after a consumer recognizes a need, is to search for information about various options that exist to satisfy that need. The length and intensity of the search are based on the degree of perceived risk associated with purchasing the product or service. In this activity, two consumers are searching for new hair salons. This activity is important because consumers often have very different belief systems and needs that affect the way they search for information. The goal of this activity is to identify factors that affect a consumer's information search. Read each statement about Joleen Jones or Ginger Petri. Match the statement to the factor of a consumer's search for information. Effortless Expensive Service Tight Budget Salon of Choice Performance Risk Financial Risk Psychological Risk Internal vs. External Search for Information Benefits vs. Costs Unimportant Worth the Money Joleen Jones Personal Image All the Same Ginger Petri Could Damage Career Salon of Convenience Reset
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Principles Of Marketing
Principles Of Marketing
Marketing
ISBN:
9780134492513
Author:
Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:
Pearson Higher Education,
Marketing
Marketing
Marketing
ISBN:
9781259924040
Author:
Roger A. Kerin, Steven W. Hartley
Publisher:
McGraw-Hill Education
Foundations of Business (MindTap Course List)
Foundations of Business (MindTap Course List)
Marketing
ISBN:
9781337386920
Author:
William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:
Cengage Learning
Marketing: An Introduction (13th Edition)
Marketing: An Introduction (13th Edition)
Marketing
ISBN:
9780134149530
Author:
Gary Armstrong, Philip Kotler
Publisher:
PEARSON
MKTG 12:STUDENT ED.-TEXT
MKTG 12:STUDENT ED.-TEXT
Marketing
ISBN:
9781337407595
Author:
Lamb
Publisher:
Cengage
Contemporary Marketing
Contemporary Marketing
Marketing
ISBN:
9780357033777
Author:
Louis E. Boone, David L. Kurtz
Publisher:
Cengage Learning