Individual portrait taken (15 min) Cashier A (5 min) Registration (5 min) Pick up portrait (7 min) Group portrait taken (20 min) Cashier B (7 min)

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Melissa’s Photo Studio offers both individual and group portrait options. The process flow diagram in Figure shows that all customers must first register and then pay at one of two cashiers. Then, depending on whether they want a single or group portrait they go to different rooms. Finally, everyone picks up their own finished portrait.
a. How long does it take to complete the entire process for a group portrait?
b. What single activity is the bottleneck for the entire process, assuming the process receives equal amounts of both groups and individuals?
c. What is the capacity of the bottleneck for both groups and individuals?

Individual portrait taken
(15 min)
Cashier A
(5 min)
Registration
(5 min)
Pick up portrait
(7 min)
Group portrait taken
(20 min)
Cashier B
(7 min)
Transcribed Image Text:Individual portrait taken (15 min) Cashier A (5 min) Registration (5 min) Pick up portrait (7 min) Group portrait taken (20 min) Cashier B (7 min)
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