Ann Elkin, who works for Brill Co. has been sent out to conduct two customer evaluations, which have gone much more quickly than Ann anticipated. Her supervisor does not expect Ann back until alter lunch. It Is now 10:30 A.M., and Ann would like to run some personal errands and then go to lunch before returningto work at 1:00P.M. Should Ann take the time? Would you? Why or why not? Is this any different than if Ann was sitting at her office desk using a work computer to access her personal email, surf the internet, check social media or make personal phone calls on her work phone?

Ann Elkin, who works for Brill Co. has been sent out to conduct two customer evaluations, which have gone much more quickly than Ann anticipated. Her supervisor does not expect Ann back until alter lunch. It Is now 10:30 A.M., and Ann would like to run some personal errands and then go to lunch before returningto work at 1:00P.M. Should Ann take the time? Would you? Why or why not? Is this any different than if Ann was sitting at her office desk using a work computer to access her personal email, surf the internet, check social media or make personal phone calls on her work phone?

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section: Chapter Questions

Problem 59P

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