A small bagel stand known as Andres by the Sea offers drive-thru service to customers in Sants Barbra. Andres by the Sea has two customers arrive every hour on average. Suppose that this bagel stand follows an M/M/1 FIFO queuing system with no limits on queue length. They have one employee working at all times that spends 15 minutes per customer. Assume that the employee is paid $10 per hour and a customer’s waiting cost in queue is estimated to be $12 per hour. The average number of customers in the queue (before rounding up), and the total cost per hour are: a. 0.4; $15. b. 0.8; $18. c. 0.6; $21. d. 0.3; $17. e. 0.5; $16.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.4: Important Queueing Relationships
Problem 6P
icon
Related questions
Question

A small bagel stand known as Andres by the Sea offers drive-thru service to customers in Sants Barbra. Andres by the Sea has two customers arrive every hour on average. Suppose that this bagel stand follows an M/M/1 FIFO queuing system with no limits on queue length. They have one employee working at all times that spends 15 minutes per customer. Assume that the employee is paid $10 per hour and a customer’s waiting cost in queue is estimated to be $12 per hour. The average number of customers in the queue (before rounding up), and the total cost per hour are:


a. 0.4; $15.
b. 0.8; $18.
c. 0.6; $21.
d. 0.3; $17.
e. 0.5; $16.
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 4 steps with 11 images

Blurred answer
Knowledge Booster
Inventory management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,