PharmaPlus operates a chain of 30 pharmacies. The pharmacies are staffed by licensed pharmacists and pharmacy technicians. The company currently employs 85 full-time- equivalent pharmacists (combination of full time and part time) and 175 full-time-equivalent technicians. Each spring management reviews current staffing levels and makes hiring plans for the year. A recent forecast of the prescription load for the next year shows that at least 250 full-time-equivalent employees (pharmacists and technicians) will be required to staff the pharmacies. The personnel department expects 10 pharmacists and 30 technicians to leave over the next year. To accommodate the expected attrition and prepare for future growth, management states that at least 15 new pharmacists must be hired. In addition, PharmaPlus's new service quality guidelines specify no more than two technicians per licensed pharmacist. The average salary for licensed pharmacists is $40 per hour and the average salary for technicians is $10 per hour. Let P = number of full-time equivalent pharmacists T = number of full-time equivalent technicians 40 P+ 10 7 Min s.t. 1 A+ 2A- 1 A 172 1 7 250 Full-time-equivalent employees D 90 P P.TO Quality guideline Number of pharmacists

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
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PharmaPlus operates a chain of 30 pharmacies. The pharmacies are staffed by licensed
pharmacists and pharmacy technicians. The company currently employs 85 full-time-
equivalent pharmacists (combination of full time and part time) and 175 full-time-equivalent
technicians. Each spring management reviews current staffing levels and makes hiring plans
for the year. A recent forecast of the prescription load for the next year shows that at least
250 full-time-equivalent employees (pharmacists and technicians) will be required to staff the
pharmacies. The personnel department expects 10 pharmacists and 30 technicians to leave
over the next year. To accommodate the expected attrition and prepare for future growth,
management states that at least 15 new pharmacists must be hired. In addition,
PharmaPlus's new service quality guidelines specify no more than two technicians per
licensed pharmacist. The average salary for licensed pharmacists is $40 per hour and the
average salary for technicians is $10 per hour.
Let P = number of full-time equivalent pharmacists
T = number of full-time equivalent technicians
Min
s.t.
40 P+ 10 7
1 A+
2 P-
1
A
1 72 250 Full-time-equivalent employees
17 10
P
P.T
90
10
Quality guideline
Number of pharmacists
Transcribed Image Text:PharmaPlus operates a chain of 30 pharmacies. The pharmacies are staffed by licensed pharmacists and pharmacy technicians. The company currently employs 85 full-time- equivalent pharmacists (combination of full time and part time) and 175 full-time-equivalent technicians. Each spring management reviews current staffing levels and makes hiring plans for the year. A recent forecast of the prescription load for the next year shows that at least 250 full-time-equivalent employees (pharmacists and technicians) will be required to staff the pharmacies. The personnel department expects 10 pharmacists and 30 technicians to leave over the next year. To accommodate the expected attrition and prepare for future growth, management states that at least 15 new pharmacists must be hired. In addition, PharmaPlus's new service quality guidelines specify no more than two technicians per licensed pharmacist. The average salary for licensed pharmacists is $40 per hour and the average salary for technicians is $10 per hour. Let P = number of full-time equivalent pharmacists T = number of full-time equivalent technicians Min s.t. 40 P+ 10 7 1 A+ 2 P- 1 A 1 72 250 Full-time-equivalent employees 17 10 P P.T 90 10 Quality guideline Number of pharmacists
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