Problem 7-19 (Algo) A cafeteria serving line has a coffee urn from which customers serve themselves. Arrivals at the urn follow a Poisson distribution at the rate of 2.5 per minute. In serving themselves, customers take about 15 seconds, exponentially distributed. a. How many customers would you expect to see, on average, at the coffee urn? (Do not round intermediate calculations. Round your answer to 2 decimal places.) Average no of customers b. How long would you expect it to take to get a cup of coffee? (Round your answer to 2 decimal places.) minute(s) Expected time c. What percentage of time is the urn being used? (Do not round intermediate calculations. Round your answer to 1 decimal place.) Percentage of time %

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
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Problem 7-19 (Algo)
A cafeteria serving line has a coffee urn from which customers serve themselves. Arrivals at the urn follow a Poisson distribution at the
rate of 2.5 per minute. In serving themselves, customers take about 15 seconds, exponentially distributed.
a. How many customers would you expect to see, on average, at the coffee urn? (Do not round intermediate calculations. Round
your answer to 2 decimal places.)
Average no of customers
b. How long would you expect it to take to get a cup of coffee? (Round your answer to 2 decimal places.)
Expected time
minute(s)
c. What percentage of time is the urn being used? (Do not round intermediate calculations. Round your answer to 1 decimal place.)
Percentage of time
%
Transcribed Image Text:Problem 7-19 (Algo) A cafeteria serving line has a coffee urn from which customers serve themselves. Arrivals at the urn follow a Poisson distribution at the rate of 2.5 per minute. In serving themselves, customers take about 15 seconds, exponentially distributed. a. How many customers would you expect to see, on average, at the coffee urn? (Do not round intermediate calculations. Round your answer to 2 decimal places.) Average no of customers b. How long would you expect it to take to get a cup of coffee? (Round your answer to 2 decimal places.) Expected time minute(s) c. What percentage of time is the urn being used? (Do not round intermediate calculations. Round your answer to 1 decimal place.) Percentage of time %
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9781337406659
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