Scenario: You are the supervisor of the Sales Department of Khemlani Furniture.  It is customary to check the attendance register semi-annually to determine attendance and punctuality of supervisees.  Your checks revealed the following for Joanalee Smith:   late for 160 days for more than 30 minutes each morning  absent for 10 days without proper documentation. You met with Ms Smith and presented your findings mentioned above. At that meeting, she explained that her parents, who live with her, are sick and she has a special needs daughter who she takes to the day care each morning. Together you explored some options and arrived at an amicable solution. Task: With the aid of a computer, prepare a report to the management of your organisation             outlining the following:   the results of your attendance and punctuality checks your findings from the meeting with your supervisee decisions taken during the meeting.   The following skills should be demonstrated:   proofread, edit and check own work and reread for accuracy against original use keyboarding and technology to complete a range of formatting skills pay attention to details demonstrate report writing skills demonstrate presentation skills demonstrate communication skills and techniques apply problem-solving skills use technology

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
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Scenario: You are the supervisor of the Sales Department of Khemlani Furniture.  It is customary to check the attendance register semi-annually to determine attendance and punctuality of supervisees.  Your checks revealed the following for Joanalee Smith:

 

  • late for 160 days for more than 30 minutes each morning 
  • absent for 10 days without proper documentation.

You met with Ms Smith and presented your findings mentioned above. At that meeting, she explained that her parents, who live with her, are sick and she has a special needs daughter who she takes to the day care each morning. Together you explored some options and arrived at an amicable solution.

Task: With the aid of a computer, prepare a report to the management of your organisation 

           outlining the following:

 

  • the results of your attendance and punctuality checks
  • your findings from the meeting with your supervisee
  • decisions taken during the meeting.

 

The following skills should be demonstrated:

 

  • proofread, edit and check own work and reread for accuracy against original
  • use keyboarding and technology to complete a range of formatting skills
  • pay attention to details
  • demonstrate report writing skills
  • demonstrate presentation skills
  • demonstrate communication skills and techniques
  • apply problem-solving skills
  • use technology
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