th Africa is a country with a population of 100 million citizens and all residing within 20 vinces. It is the government's responsibility to make sure that every citizen of the country a valid form of identity. The country was using a "Bar- Coded ID Book" as a form of en`s identification. Two years ago they replaced "Bar-Coded ID Book" by "Smart ID Card". zens owning a Bar- Coded ID Book can apply for a Smart ID Card at no cost, new applicants also issued ID cards at no cost. About 50% of the population holds "Smart ID Cards". siting from bar-coded ID book to "Smart ID Card" has been a successful project. However, e is a lot of reported cases everyday where citizens are losing their ID Cards. A Smart ID I is a small card (similar size to a bank card) with a chip that can store information about citizen, however due to its size and flexibility compared to bar-coded book there is a high nce of losing the card. Below is some information from the government. • • • It costs the government R100 to make and issue a new "Smart ID Card" It takes about 4 to 8 weeks to issue a new ID Card About 5000 ID Cards are reported missing every day The government has a limited number of resources to meet the increasing demand of Smart Id Card applications The government advises the citizens to always put their ID cards in a safe place and only take it with them when a need arises, however that does not reduce the number of cards lost every day. government urges anyone who picks up a lost ID card to bring it to any police station; challenge is almost 99% of the cards brought in police stations end up being destroyed ause their owners do not claim them. This is due to a fact that there is no communication ystem in place that notifies the rightful owner of the lost Smart ID Card to go collect their I at the police station. are a Business Analyst working for a well-known Information Technology Consulting. pany. The government has approached you to assist them with a system that will help fy the owners of the lost Smart ID Cards about the location they can collect their lost Is whenever one is brought to the police station. With your experienced in the IT consulting pany, you proposed a solution to assist them, and you called it "Integrated Notification tem (INS)" I is a Home Affairs system that will be installed in all police stations across the country will be used when a lost ID card has been handed in at the police station. When a lost I is brought to the police station, the police officer will scan the card on the machine

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
icon
Related questions
Question
Let's work together to reunite the cards with their owners
North Africa is a country with a population of 100 million citizens and all residing within 20
provinces. It is the government's responsibility to make sure that every citizen of the country
has a valid form of identity. The country was using a "Bar- Coded ID Book" as a form of
citizen's identification. Two years ago they replaced "Bar-Coded ID Book" by "Smart ID Card".
Citizens owning a Bar- Coded ID Book can apply for a Smart ID Card at no cost, new applicants
are also issued ID cards at no cost. About 50% of the population holds "Smart ID Cards".
Transiting from bar-coded ID book to "Smart ID Card" has been a successful project. However,
there is a lot of reported cases everyday where citizens are losing their ID Cards. A Smart ID
card is a small card (similar size to a bank card) with a chip that can store information about
the citizen, however due to its size and flexibility compared to bar-coded book there is a high
chance of losing the card. Below is some information from the government.
.
.
•
•
It costs the government R100 to make and issue a new "Smart ID Card"
It takes about 4 to 8 weeks to issue a new ID Card
About 5000 ID Cards are reported missing every day
The government has a limited number of resources to meet the increasing demand
of Smart Id Card applications
The government advises the citizens to always put their ID cards in a safe place
and only take it with them when a need arises, however that does not reduce the
number of cards lost every day.
The government urges anyone who picks up a lost ID card to bring it to any police station;
the challenge is almost 99% of the cards brought in police stations end up being destroyed
because their owners do not claim them. This is due to a fact that there is no communication
or system in place that notifies the rightful owner of the lost Smart ID Card to go collect their
card at the police station.
You are a Business Analyst working for a well-known Information Technology Consulting
company. The government has approached you to assist them with a system that will help
notify the owners of the lost Smart ID Cards about the location they can collect their lost
cards whenever one is brought to the police station. With your experienced in the IT consulting
company, you proposed a solution to assist them, and you called it "Integrated Notification
System (INS)"
INS is a Home Affairs system that will be installed in all police stations across the country
and will be used when a lost ID card has been handed in at the police station. When a lost
card is brought to the police station, the police officer will scan the card on the machine
provided and it will automatically send out a
notification via email and SMS to the owner informing them that their ID card has been found
and they can go collect it from that police station. The officer at the station will also scan the
card and mark it as "collected" when the rightful owner comes to collect it. In addition, the
system will also notify Home Affairs when the card is brought to the police station and when
it is collected.
The Integrated Notification System (INS) is primarily used by a government official. The
official can either be a police or home affairs employee. The main goal of this system is to
notify the citizens when their lost ID card is brought to the police station. Citizens can be
notified by SMS and email. When an ID card is brought to the police station, the government
official will scan the card on the system and mark it as a Lost Card, and when a citizen comes
Transcribed Image Text:Let's work together to reunite the cards with their owners North Africa is a country with a population of 100 million citizens and all residing within 20 provinces. It is the government's responsibility to make sure that every citizen of the country has a valid form of identity. The country was using a "Bar- Coded ID Book" as a form of citizen's identification. Two years ago they replaced "Bar-Coded ID Book" by "Smart ID Card". Citizens owning a Bar- Coded ID Book can apply for a Smart ID Card at no cost, new applicants are also issued ID cards at no cost. About 50% of the population holds "Smart ID Cards". Transiting from bar-coded ID book to "Smart ID Card" has been a successful project. However, there is a lot of reported cases everyday where citizens are losing their ID Cards. A Smart ID card is a small card (similar size to a bank card) with a chip that can store information about the citizen, however due to its size and flexibility compared to bar-coded book there is a high chance of losing the card. Below is some information from the government. . . • • It costs the government R100 to make and issue a new "Smart ID Card" It takes about 4 to 8 weeks to issue a new ID Card About 5000 ID Cards are reported missing every day The government has a limited number of resources to meet the increasing demand of Smart Id Card applications The government advises the citizens to always put their ID cards in a safe place and only take it with them when a need arises, however that does not reduce the number of cards lost every day. The government urges anyone who picks up a lost ID card to bring it to any police station; the challenge is almost 99% of the cards brought in police stations end up being destroyed because their owners do not claim them. This is due to a fact that there is no communication or system in place that notifies the rightful owner of the lost Smart ID Card to go collect their card at the police station. You are a Business Analyst working for a well-known Information Technology Consulting company. The government has approached you to assist them with a system that will help notify the owners of the lost Smart ID Cards about the location they can collect their lost cards whenever one is brought to the police station. With your experienced in the IT consulting company, you proposed a solution to assist them, and you called it "Integrated Notification System (INS)" INS is a Home Affairs system that will be installed in all police stations across the country and will be used when a lost ID card has been handed in at the police station. When a lost card is brought to the police station, the police officer will scan the card on the machine provided and it will automatically send out a notification via email and SMS to the owner informing them that their ID card has been found and they can go collect it from that police station. The officer at the station will also scan the card and mark it as "collected" when the rightful owner comes to collect it. In addition, the system will also notify Home Affairs when the card is brought to the police station and when it is collected. The Integrated Notification System (INS) is primarily used by a government official. The official can either be a police or home affairs employee. The main goal of this system is to notify the citizens when their lost ID card is brought to the police station. Citizens can be notified by SMS and email. When an ID card is brought to the police station, the government official will scan the card on the system and mark it as a Lost Card, and when a citizen comes
to collect their card, the official will scan and mark it as collected. Scanning of an ID card
requires the official to be logged into the system. During the scanning of the card, they can
choose to view citizen's information related to criminal records. The official must verify the
fingerprint provided by the citizen with the one that is in the system. Once the whole process
is done, the official needs to update the system.
Home Affairs has many departments across the country. Each department reports to the main
office of Home Affairs. Each department has many Officials, at least one. Each official works
for one department. A department is linked to many policy stations, possibly none. A police
station is linked to only one department. An official can be registered in many police stations,
possibly none. A police station has one official registered to them. A police station can notify
many citizens to come collect their lost ID, possibly none. Each notification is only linked to
that police station.
Business Process: A lost ID card is handed to the police station
The process starts when a lost card is brought to a police station. The police officer scans the
card onto the system (INR system). The system retrieves the citizens from the record of all
citizens in the country. The police officer proceeds to notify the citizen by clicking on the
"Notify button". The system processes the request by sending out an SMS and Email to the
citizen notifying them that their ID card has been found and it is in that specific police station,
the information about the notification is stored in the notification record. The system also
marks the scanned ID as "lost ID" and this information is stored in
the system.
Business Process: A citizen goes to the police station to claim and collect their lost
card
The process is started if a citizen receives an SMS and email notification to collect their lost
ID card. The citizen arrives at the police station and notifies the police officer of the reason
for the visit. The citizen provides their name and identity number and the police officer asks
the citizen to provide a fingerprint on the handheld device provided by the officer. The system
validates the fingerprint provided by comparing it with the one on the system. The system
makes a decision: IF the card fingerprint does not match with the one stored on the system,
give the citizen another chance to sign again. If the fingerprint matches the one on the
system, the officer issues the card to the citizen, the officer marks the card as collected and
that information is stored in the system. The officer logs out of the system and the process
ends.
Please answer the following BRD sections
Identify the following from the case study provided:
1. Functional requirements
2. Non-Functional requirements
Transcribed Image Text:to collect their card, the official will scan and mark it as collected. Scanning of an ID card requires the official to be logged into the system. During the scanning of the card, they can choose to view citizen's information related to criminal records. The official must verify the fingerprint provided by the citizen with the one that is in the system. Once the whole process is done, the official needs to update the system. Home Affairs has many departments across the country. Each department reports to the main office of Home Affairs. Each department has many Officials, at least one. Each official works for one department. A department is linked to many policy stations, possibly none. A police station is linked to only one department. An official can be registered in many police stations, possibly none. A police station has one official registered to them. A police station can notify many citizens to come collect their lost ID, possibly none. Each notification is only linked to that police station. Business Process: A lost ID card is handed to the police station The process starts when a lost card is brought to a police station. The police officer scans the card onto the system (INR system). The system retrieves the citizens from the record of all citizens in the country. The police officer proceeds to notify the citizen by clicking on the "Notify button". The system processes the request by sending out an SMS and Email to the citizen notifying them that their ID card has been found and it is in that specific police station, the information about the notification is stored in the notification record. The system also marks the scanned ID as "lost ID" and this information is stored in the system. Business Process: A citizen goes to the police station to claim and collect their lost card The process is started if a citizen receives an SMS and email notification to collect their lost ID card. The citizen arrives at the police station and notifies the police officer of the reason for the visit. The citizen provides their name and identity number and the police officer asks the citizen to provide a fingerprint on the handheld device provided by the officer. The system validates the fingerprint provided by comparing it with the one on the system. The system makes a decision: IF the card fingerprint does not match with the one stored on the system, give the citizen another chance to sign again. If the fingerprint matches the one on the system, the officer issues the card to the citizen, the officer marks the card as collected and that information is stored in the system. The officer logs out of the system and the process ends. Please answer the following BRD sections Identify the following from the case study provided: 1. Functional requirements 2. Non-Functional requirements
Expert Solution
steps

Step by step

Solved in 3 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Principles Of Marketing
Principles Of Marketing
Marketing
ISBN:
9780134492513
Author:
Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:
Pearson Higher Education,
Marketing
Marketing
Marketing
ISBN:
9781259924040
Author:
Roger A. Kerin, Steven W. Hartley
Publisher:
McGraw-Hill Education
Foundations of Business (MindTap Course List)
Foundations of Business (MindTap Course List)
Marketing
ISBN:
9781337386920
Author:
William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:
Cengage Learning
Marketing: An Introduction (13th Edition)
Marketing: An Introduction (13th Edition)
Marketing
ISBN:
9780134149530
Author:
Gary Armstrong, Philip Kotler
Publisher:
PEARSON
MKTG 12:STUDENT ED.-TEXT
MKTG 12:STUDENT ED.-TEXT
Marketing
ISBN:
9781337407595
Author:
Lamb
Publisher:
Cengage
Contemporary Marketing
Contemporary Marketing
Marketing
ISBN:
9780357033777
Author:
Louis E. Boone, David L. Kurtz
Publisher:
Cengage Learning