Explain the role of CRM in customer segmentation and targeting strategies.
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Explain the role of CRM in customer segmentation and targeting strategies.
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- Explain the concept of customer segmentation in CRM and its role in personalized marketing.Explain the concept of customer segmentation in CRM. How can businesses use it to improve their marketing strategies?Explain the concept of customer segmentation and its role in CRM. Provide examples of different segmentation criteria.