There are four macro strategies to create and deliver value to customers and that can help a firm to develop a sustainable competitive advantage. Think of a company from the local market who you are very loyal to in many categories like (food, electronics, personal care etc.).  Is it the product, location, operation, or customer excellence that you are loyal to that firm? Critically examine.

Marketing
20th Edition
ISBN:9780357033791
Author:Pride, William M
Publisher:Pride, William M
Chapter2: Planning, Implementing, And Evaluating Marketing Strategies
Section: Chapter Questions
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  There are four macro strategies to create and deliver value to customers and that can help a firm to develop a sustainable competitive advantage. Think of a company from the local market who you are very loyal to in many categories like (food, electronics, personal care etc.).  Is it the product, location, operation, or customer excellence that you are loyal to that firm? Critically examine. 
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ISBN:
9780357033791
Author:
Pride, William M
Publisher:
South Western Educational Publishing