Tracking employees through GPS or tracking software is becoming more common. For example, trucking companies have started to track their drivers through GPS. What are the costs and benefits of implementing a tracking program but not telling employees about it? Should companies tell employees that their actions are being tracked? What are the possible reactions employees might have if they are advised upfront that their activities will be tracked? What could be done to improve their reactions?

Tracking employees through GPS or tracking software is becoming more common. For example, trucking companies have started to track their drivers through GPS. What are the costs and benefits of implementing a tracking program but not telling employees about it? Should companies tell employees that their actions are being tracked? What are the possible reactions employees might have if they are advised upfront that their activities will be tracked? What could be done to improve their reactions?

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter19: Managing Quality And Performance

Section: Chapter Questions

Problem 1SGB: Create a Group Control System Step 1. From into groups of three to five students. Each group will...

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