What points resonate with you regarding leadership and why? When it’s come to Motivation, Reward, and Recognition, Performance Feedback, Disciplining: Correction of Behavior

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter16: Motivating Employees
Section: Chapter Questions
Problem 4DQ
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What points resonate with you regarding leadership and why? When it’s come to Motivation, Reward, and Recognition, Performance Feedback, Disciplining: Correction of Behavior
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1:57
=
D
Q
AA
Major Factors
Affecting
Morale
Employee Factors
■Basic personality type can strongly
influence morale. For example, the
natural optimist is surely more likely
to enjoy higher morale than the
natural pessimist.
■ Family situations and other outside
factors can influence morale. It is
extremely difficult for some people to
keep external problems from
affecting their work situations.
■ The ability to adjust to the job and
blend in with fellow workers often
has an effect. The individual who can
readily fit in is more likely to exhibit
higher morale.
■ Ease and safety in getting to work,
finding a parking space, and getting
to the job can influence morale. If the
morning commute means a daily
traffic jam, parking is scarce and
difficult and perceived as unsafe, and
217/568
72
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2
Transcribed Image Text:||| 1:57 = D Q AA Major Factors Affecting Morale Employee Factors ■Basic personality type can strongly influence morale. For example, the natural optimist is surely more likely to enjoy higher morale than the natural pessimist. ■ Family situations and other outside factors can influence morale. It is extremely difficult for some people to keep external problems from affecting their work situations. ■ The ability to adjust to the job and blend in with fellow workers often has an effect. The individual who can readily fit in is more likely to exhibit higher morale. ■ Ease and safety in getting to work, finding a parking space, and getting to the job can influence morale. If the morning commute means a daily traffic jam, parking is scarce and difficult and perceived as unsafe, and 217/568 72 | 2
1:58
=
n
QAA
Counseling
Versus
Disciplining
Disciplining and counseling are
closely interrelated. Counseling,
addressed in detail in the section
entitled "Coaching and Counseling,"
is often an informal first step in the
disciplinary process. If initial
counseling is unsuccessful, it is
followed by a formal disciplinary step
-the oral warning-when the
employee is warned of the
consequences of failure to perform
up to expectations or to function
according to rules and policies. Most
organizations require one or more
oral warnings for the more common
and less serious offenses before
stricter measures are administered.
Counseling sessions or oral
ll 71
254/568
2
Transcribed Image Text:1:58 = n QAA Counseling Versus Disciplining Disciplining and counseling are closely interrelated. Counseling, addressed in detail in the section entitled "Coaching and Counseling," is often an informal first step in the disciplinary process. If initial counseling is unsuccessful, it is followed by a formal disciplinary step -the oral warning-when the employee is warned of the consequences of failure to perform up to expectations or to function according to rules and policies. Most organizations require one or more oral warnings for the more common and less serious offenses before stricter measures are administered. Counseling sessions or oral ll 71 254/568 2
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