Which of the following statements are correct about services and service design? Select ALL which are true. O 1) Services can be more easily automated and transported than products. | 2) The service delivery system should be designed primarily around the employees in the system. | 3) Low-contact services can usually be made more efficient than high-contact services. O 4) A service is produced and consumed simultaneously (at the same time).
Which of the following statements are correct about services and service design? Select ALL which are true. O 1) Services can be more easily automated and transported than products. | 2) The service delivery system should be designed primarily around the employees in the system. | 3) Low-contact services can usually be made more efficient than high-contact services. O 4) A service is produced and consumed simultaneously (at the same time).
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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