Why it is important for the service business to interact with their customers through social media when there is a discrepancy happen because of their service? How this become a strategy to a business?
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Why it is important for the service business to interact with their customers through social media when there is a discrepancy happen because of their service? How this become a strategy to a business?
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- What are the two different kinds of services that may be received via the usage of mobile applications (apps) online? What makes each of these services unique in comparison to others that fall into their respective categories?What are the potential consequences of neglecting or mishandling customer conflicts in a business, especially in the age of social media and online reviews?What are the potential negative implications of utilising an email service for the purpose of monitoring customers' communications?
- Hurry please: Do you believe that social media have any impact on customer service. If yes how? Explain!What intricate and nuanced role does telemarketing play in establishing direct and personalized communication channels with potential customers ?HOW CAN ONE MAKE OR BREAK BUSINESS RELATION SHIP WITH EMAILS? EXPLAIN WITH THREE EXAMPLES
- critically how the role of human touch / communication and responsiveness plays when encountering a painpoint in the customer journey process of an online website based on the E-SERQUAL modelWhat are the four principal factors in the e-business definition?Why is it important for companies today to be focused on the front line customers in their business? Considering the current global economy and social media why companies today are becoming more focused on customer service as a way to improve their bottom line?