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X, Y, & Millennial: What Would You Do? Dawn Burke, director of employee relations, glanced at her online calendar and remembered her appointment at 3:00 p.m. today. She quickly found the file labeled "McCullen and Aranda" and started preparing for the meeting. She recalled that this was essentially an employee-supervisor case where the employee had been unwilling or unable to meet the supervisor's requests. The employee claimed that the supervisor was too demanding and impatient. Their conflict had escalated to the point that both were unhappy and uncomfortable in the work environment. Other employees had noticed, and overheard, some of the negative interactions between them.

X, Y, & Millennial: What Would You Do? Dawn Burke, director of employee relations, glanced at her online calendar and remembered her appointment at 3:00 p.m. today. She quickly found the file labeled "McCullen and Aranda" and started preparing for the meeting. She recalled that this was essentially an employee-supervisor case where the employee had been unwilling or unable to meet the supervisor's requests. The employee claimed that the supervisor was too demanding and impatient. Their conflict had escalated to the point that both were unhappy and uncomfortable in the work environment. Other employees had noticed, and overheard, some of the negative interactions between them.

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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"X, Y & Millenial: What Would You Do?"

IG 00:19 1 Send a chat 12545254 Chapter 9 Consumer Relations 273 up a mess left behind by the morning shift. When he spoke to various colleagues about it in the break room, they told him it was best to keep quiet. After all, he was a high school student earning money for a car, not a "real employee," with kids to feed and bills to pay. Justin assumed that retail work was much like team projects in school-not everyone pulled their weight, but it was hard to be the tattletale. One Saturday morning was extremely busy, as Kingston's was running a big sale. People were swarming to the sales racks, and Justin was amazed at how fast the time was passing. In the late afternoon, several friends of one of his coworkers dropped by the men's section. Before long, their hands were full of merchandise. The crowd was starting to wane, so Justin took a few minutes to clean up the dressing room. When he came out, his coworker was ringing up his friends' merchandise. Justin saw two ties go into one of the bags, but only one was scanned into the system. He saw an extra discount given on an expensive shirt. Justin was shocked to see that not every item was scanned and that improper discounts were being applied, and his mind was racing. Should he stop his coworker? Should he "take a break" and get security? Was there another alternative? What would you do?
Transcribed Image Text:IG 00:19 1 Send a chat 12545254 Chapter 9 Consumer Relations 273 up a mess left behind by the morning shift. When he spoke to various colleagues about it in the break room, they told him it was best to keep quiet. After all, he was a high school student earning money for a car, not a "real employee," with kids to feed and bills to pay. Justin assumed that retail work was much like team projects in school-not everyone pulled their weight, but it was hard to be the tattletale. One Saturday morning was extremely busy, as Kingston's was running a big sale. People were swarming to the sales racks, and Justin was amazed at how fast the time was passing. In the late afternoon, several friends of one of his coworkers dropped by the men's section. Before long, their hands were full of merchandise. The crowd was starting to wane, so Justin took a few minutes to clean up the dressing room. When he came out, his coworker was ringing up his friends' merchandise. Justin saw two ties go into one of the bags, but only one was scanned into the system. He saw an extra discount given on an expensive shirt. Justin was shocked to see that not every item was scanned and that improper discounts were being applied, and his mind was racing. Should he stop his coworker? Should he "take a break" and get security? Was there another alternative? What would you do?
00:19 1 IG Send a chat firm meets your description and criteria of your employer 1 ן ו Aodu a A 101 of choice. Finally, provide three recommendations on how choice. Then, visit the websites of three companies in which you have some employment interest. Peruse each firm's website to find evidence on how it fulfills your criteria. On the basis of this evidence, develop a chart to show how well each these companies can better communicate their commitment to employees and the employer of choice criteria. X, Y, & Millennial: What Would You Do? Dawn Burke, director of employee relations, glanced at her online calendar and remembered her appointment at 3:00 p.m. today. She quickly found the file labeled "McCullen and Aranda" and started preparing for the meeting. She recalled that this was essentially an employee-supervisor case where the employee had been unwilling or unable to meet the supervisor's requests. The employee claimed that the supervisor was too demanding and impatient. Their conflict had escalated to the point that both were unhappy and uncomfortable in the work environment. Other employees had noticed, and overheard, some of the negative interactions between them. SCEPTRE
Transcribed Image Text:00:19 1 IG Send a chat firm meets your description and criteria of your employer 1 ן ו Aodu a A 101 of choice. Finally, provide three recommendations on how choice. Then, visit the websites of three companies in which you have some employment interest. Peruse each firm's website to find evidence on how it fulfills your criteria. On the basis of this evidence, develop a chart to show how well each these companies can better communicate their commitment to employees and the employer of choice criteria. X, Y, & Millennial: What Would You Do? Dawn Burke, director of employee relations, glanced at her online calendar and remembered her appointment at 3:00 p.m. today. She quickly found the file labeled "McCullen and Aranda" and started preparing for the meeting. She recalled that this was essentially an employee-supervisor case where the employee had been unwilling or unable to meet the supervisor's requests. The employee claimed that the supervisor was too demanding and impatient. Their conflict had escalated to the point that both were unhappy and uncomfortable in the work environment. Other employees had noticed, and overheard, some of the negative interactions between them. SCEPTRE
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