You are going to have your formal evaluation done today after one full year in your nursing position at St. John’s nursing home. Your unit manager greets you and hands you your written evaluation. She does not make any comments but asks you to read it and sign it. You begin to read and are surprised to find that the evaluation refers to you as insensitive and not caring at times. There is no documentation of dates or times when this was observed or of patients you were insensitive to or uncaring. No examples were given. She rates you low in areas of nursing skills and again provides no supporting documentation. You ask her about this, and she says it is just the way she sees me. There is no discussion about future goals or how you might improve your performance. You are angry, and you refuse to sign the evaluation form. How has this nurse manager failed in her responsibility to provide a formal evaluation? How can this nurse manager improve her evaluation skills

Understanding Health Insurance: A Guide to Billing and Reimbursement
14th Edition
ISBN:9781337679480
Author:GREEN
Publisher:GREEN
Chapter4: Revenue Cycle Management
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  1. You are going to have your formal evaluation done today after one full year in your nursing position at St. John’s nursing home. Your unit manager greets you and hands you your written evaluation. She does not make any comments but asks you to read it and sign it. You begin to read and are surprised to find that the evaluation refers to you as insensitive and not caring at times. There is no documentation of dates or times when this was observed or of patients you were insensitive to or uncaring. No examples were given. She rates you low in areas of nursing skills and again provides no supporting documentation. You ask her about this, and she says it is just the way she sees me. There is no discussion about future goals or how you might improve your performance. You are angry, and you refuse to sign the evaluation form.
    1. How has this nurse manager failed in her responsibility to provide a formal evaluation?
    2. How can this nurse manager improve her evaluation skills
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