You have been hired as a short-term consultant to evaluate Cop waste's Collection operation in the central business district (CBD) due to a disagreement among cop-waste collection staff members and management. The disagreement revolves around the amount of time spent by collectors on off- route activities. Off route activities will take up 15% of each 8 -hour workday for collectors. However, management claims that the collectors are not adhering to the allocated time, while the collectors claim that they spend less than 15% of their time each day. You are given the following information that has been verified by both collectors and management. A hauled container system -conventional type, The average time spent driving from company to the first container is 20 min The average pic up time per container is 6 min v - The average time required to drive between containers is 6 min - The average time required to empty the container at the disposal site is 6 min V - The average round trip distance to site is 10 km The time required to redeposit an emptied container is 6min The average time spent driving from the last container to the company is 15 min The number of containers emptied per day is 10. - Empirical constants a = 0.004 h/trip and b= 0.02 h/km a) As the consultant, determine whether the truth is on the side of the collectors or Management.  b) During a team meeting, one of your team members suggest that there is need for a transfer station between the CBD and the disposal site to improve waste collection efficiency. Do you agree or disagree with this recommendation, explain why? c) The company also requested that you optimise the current route so that 5 more containers can be collected per day, write briefly on the rules to keep in mind when designing the new collection route.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
Problem 59P
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You have been hired as a short-term consultant to evaluate Cop waste's Collection operation in the central business district (CBD) due to a disagreement among cop-waste collection staff members and management. The disagreement revolves around the amount of time spent by collectors on off- route activities. Off route activities will take up 15% of each 8 -hour workday for collectors. However, management claims that the collectors are not adhering to the allocated time, while the collectors claim that they spend less than 15% of their time each day. You are given the following information that has been verified by both collectors and management.

A hauled container system -conventional type,

The average time spent driving from company to the first container is 20 min

The average pic up time per container is 6 min

v - The average time required to drive between containers is 6 min

- The average time required to empty the container at the disposal site is 6 min V

- The average round trip distance to site is 10 km

The time required to redeposit an emptied container is 6min

The average time spent driving from the last container to the company is 15 min

The number of containers emptied per day is 10.

- Empirical constants a = 0.004 h/trip and b= 0.02 h/km

a) As the consultant, determine whether the truth is on the side of the collectors or Management. 

b) During a team meeting, one of your team members suggest that there is need for a transfer station between the CBD and the disposal site to improve waste collection efficiency. Do you agree or disagree with this recommendation, explain why?

c) The company also requested that you optimise the current route so that 5 more containers can be collected per day, write briefly on the rules to keep in mind when designing the new collection route.

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