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Billing Supervisor Essay

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A billing supervisor presides over a team of clerks who are responsible for sending invoices to clients, and for collecting payments. The supervisor must assign duties in the billing office and oversee the day-to-day activities of the clerks. In some instances, the supervisor may have the authority to recruit and terminate clerks while supervisors are almost always responsible for providing on-the-job training and advice.
Insurance firms, hospitals, satellite television companies and other service providers usually employ in-house billing teams, and these teams are managed by a billing supervisor. Some employers require supervisors to have obtained college degrees in business administration, accounting, management or a similar field. Other firms simply employ experienced and skilled billing clerks into supervisor roles. Major insurance firms may employ several billing supervisors to preside over teams of clerks that handle payments for different types of policies. …show more content…

In many instances, the supervisor has to complete daily, weekly or monthly reports to keep track of the number of clients that have been invoiced and the number of bills that have been paid. The supervisor may assist clerks with locating clients that cannot be easily reached. Additionally, the billing supervisor normally has some knowledge of local collections practices and laws and can therefore advise clerks on the best legal manner in which to collect a past due

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