Case 11: The Cooper Processing Company
The Cooper Processing Company (CPC) is a manufacturer, or processor, of food products.
Located in Lansing, Michigan, the company provides a national market with processed and packaged meat items, such as hot dogs, bologna, and sausage. Due to increased costs in marketing and logistics, CPC hired you as an expert to analyze costs and investments. After analysis, make recommendations to management.
The company sells its products through two separate channels of distribution. Each is treated as a separate profit center with full financial responsibility for income statement and balance sheet.
The first channel is associated with retail grocery stores and supermarkets. The second channel is
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You find that the gross margin in the retail channel is 70%; in the foodservice channel it is 45%.
Next, you find that all of the salespeople are paid a straight salary, and all receive exactly the same amount of salary. However, you find that of the 50 sales people employed by CPC, 40 of them are devoted to the retail channel, 10 of them are devoted to the foodservice channel. Since there are no sales managers and each salesperson pays for selling expenses out of their salary, this accounts for all of the personal selling expense.
You learn that all sales promotions were conducted in the retail channel.
Next, you discover that there is a great difference in the number of orders placed by customers in each channel and the deliveries to each channel. You find that the retail channel accounts for 70% of the orders placed and 80% of the delivery expense. The foodservice channel accounts for 30% of the orders placed and 20% of the delivery expense. Your activity-based approach suggests that this is a reasonable way to trace the costs directly to each segment.
Next you learn that packaging differs for each channel. You discover that retail accounts for 80% of the packaging cost, foodservice for 20%. (Don’t worry about how you discovered this).
Next, you discover that only the retail channel requires “labeling”. The company has a machine which applies these labels.
* Channel is monopsonistic - customer (liquor board) has tremendous influence over products reaching the shelves.
1- The total unit cost = Total Variable Cost + Production Fixed Expenses + Advertising Expense + Selling and Administrative Expense = 3.23 + 1.20 + 0.30 + 0.19 = 4.92.
2) Explain the role of channel intermediaries in the product distribution process. Why is their role important?
Distribution channels are organized in several ways: conventional, vertical, horizontal and multichannel (Kern R. 2013). Some of these organizational methods are more structured than others. When a distribution channel deals with more than one independent producer, such as wholesalers and retailers, the channel is known as a conventional distribution channel. (Kern R. 2013) These channels are not normally known to be strong and typically don’t give the customer the quality of product that they deserve. In a vertical marketing system, the retailers, wholesalers and producers, join forces to create a unified front, promoting an individual product (Kern R. 2013). Vertical distribution channels are stronger than the conventional distribution channels because all of the companies involved carry some of the load of power. (Kern R. 2013) In a horizontal distribution channel, companies join up and combine all of their finances and resources, in order to take on more than one company or product (Kern R. 2013). A multichannel distribution channel is where a large corporation uses two or more marketing channels to better target their desired customer segments (Kern R.
As mentioned in an earlier assignment, there are three main types of distribution channels. The first is the channel that goes from the producer, then to the wholesaler, then to the retailer or sells to the consumer. The second channel starts with the producer who sells straight to the retailer, who then sells to the consumer. The third channel goes directly from the producer to the consumer. Channels one and two are classed as indirect marketing channels, whereas channel three is a direct marketing channel as it goes straight from producer to consumer.
→ about 65% of revenues from sale of individual products; customized products represent 35% of sales
Given the use of each resource in the sales fulfillment cycle, determine the profitability of each customer.
In this report I will be comparing methods used by two different retailers on how they distribute two chosen products, of my choice, in two different retailing sectors. Seeing as the food and clothing sector both have very different styles of how they meet their product requirements, I will compare Tesco and JD; The products from these two companies itself that I’m going to compare is ‘Tesco Value Bread’ and Nike hoodies.
managed effectively in one way or another, that is $1.8 billion in merchandise. If half of these customers choose
retail channels. As the case points out, convenience stores and supermarkets made up approximately 90% of retail sales dollars should be our primary focus.
The natural foods channel has a unique distribution system that includes a wholesaler in a four step process; whereas, in the supermarket the distribution system only goes through a three step process. The channels may differ in distribution systems, consumer audiences, business models, and ethics; but, they have one thing in common. They both want to sell products that will make both the market and the manufacturer money.
Regardless of current channel, single channel businesses are becoming multi-channel businesses. Retail only are expanding to online services as
of the orders placed and 80% of the delivery expense. The foodservice channel accounts for 30%
Current funds allocated to advertising and sales promotion is 3% of net sales ($80,000,000) = $360,000
per case by the number of cases we shipped to get our cost of goods. Then, we