Engaging in Cio-Cxo "Conversations That Matter": an Interview with Peter Keen. Mis Quarterly Executive 9(1): (2010).

Because it is an art form, motivation requires that the CIO have special skills and elevated expertise, including:

You will be the only presenter for this discussion. You will also play the role of facilitator.

This course introduces the fundamentals of communication in a corporate environment. The topics to be discussed include, but

The CIO is responsible for taking the values, vision, mission, and general strategy of an organization and translating it into a strategic plan for the department. For example the St. Jude information services strategic plan that was distributed to employees this year states that “The mission of information services is to transform the use of technology today to meet the demands of tomorrow through outstanding service, collaboration, leadership, and innovation that supports the St. Jude vision of finding cures, saving children.” (Perry, K. 2017. P.1) The CIO is also responsible for developing a plan for how to achieve this mission, and the roles each portion of the information services department will play. St. Jude’s strategic priorities specifically

There are many shared similarities between the Chief Information Officer and the Chief Privacy Officer. These two positions are responsible for computer system and their security, managing staff, and Systems Development Life Cycle application. Often these two positions are found within the same organization as their specialties must work together to protect valuable information. The Chief Information Officer is the responsible for overseeing all staff and IT projects and their deployment.

ROLES & RESPONSIBITIES: Facility Chief Officer (FCIO), through the Information Security Officer (ISO), is responsible for:

Petersen (2015) in the second part of this book developed the Talker-Listener Card (abbreviated as TLC) in an effort to get people to remember to take turns talking and listening in his workshops. Petersen (2015) said "this handy little tool, the Talker-Listener Card, has helped many people significantly improve their communication, their relationships, and the cooperation of their work groups." His method can assist with stopping persons from arguing to shifting their focus to the other persons point slowly. It gives the talker, who has the problem, and the talkers’ objective would be to articulate or convey their thoughts and feelings in such a way that it does not accuse, attack, label, or judge the listener (Petersen, 2015). Also in this process the listener should remember to be or remain calm because they're not the one with the problem. One of the primary jobs of the listener is to understand while resolving an issue without disagreeing, agreeing, giving unsolicited advice or being

Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2014). Crucial conversations: Tools for talking when stakes are high (2nd ed.). McGraw-Hill

COO must try to bridge the gap by communicating to her as a Sensor. In this process, CEO should try to also restore the legitimate power of the COO by assuming his duties as the CEO and not delegating out his responsibilities as this will help balance and restore the perceived inequity of power between the COO and CFO. By giving them more teamwork and management training courses are also a good way to resolve this conflict between COO and CFO. Successfully making the COO and CFO work in unity will bring peace, harmony and restore the misaligned culture back into the workplace. CFO: The right to use power, good relationship is not equal to the right to control CFO can participate in the promotion of individual performance of employees, but should not interfere with their work and evaluation. The most advantage of CFO is that she is active and good at building good relationships with others. Although this method that she uses is not appropriate or even too much overuse. This ability should be used in a suitable way. Legitimate power is based on the acceptance of the right or privilege of an authority figure by virtue of complementary roles in a cultural

Data custodian – CIO directs the data custodian to assign the different backup procedures to various health care providers. They have authority to organize the data by rearranging; renaming and secure them but they cannot create or own personal data.

The CIO role in the company needs to be clearly identified along with accountabilities and objectives for him and his organization, including preventing security breaches.

IT needs to step up and take a leadership role in working with the business team to understand how to industrialize their ability to create software driven products and services. So CIO’s are increasingly recognised as full-fledged members of the senior executive team. Successful CIO’s are much more actively engaged in setting strategy, enabling flexibility and change, and solving business problems, not just IT problems.

If you believe that a traditional role as CIO will benefit you and your business, you could soon find your position deemed obsolete at your company. Your transformation as a valuable corporate leader means that you will need to become an influencer in terms of business (as opposed to solely an influencer in regard to IT).

Dialogue is different from any other tool of the techniques it is method for problem-formulation and problem-solving technologies. Dialogue is essential for understanding culture and sub culture, for that instance organizational learning will probably depend upon such cultural understanding. Because of the high revolution seen in the technology and technological advancement its essential for an organization to accept the path of dialogue. There are many subunits had been formed in organization because of knowledge based information, geographies, market, product, and technology. So this subunits transform their subcultures. So organization have to require some mental models. And this

In the last fifteen years or so, dialogue has become an important topic of discussion in the offices, workplaces and even in our neighbourhood. As a result we ask ourselves what we really mean by organisational dialogue. According to William Isaaacs