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Health and social care Unit 1 M3

Satisfactory Essays

In this essay I will be analysing the communication and interpersonal interaction that took place in various sectors such one to one interaction, group interaction and how effective these skills and other elements in the health and social care setting such as the environment was being demonstrated.
To demonstrate effective communicational skills one must use one to one interaction for example to communicate. This was done through acting skills such as hand gestures that can be used as a stimulus or signal to the other person to listen or to calm down. For example if two people are conversing and one is speaking in a loud aggressive tone, the other person can use hand gestures to make them calm and quieter. Furthermore to use interactive …show more content…

The communication cycle of this role play was very rapid; one the patient expressed their feelings or emotions, I listened carefully and responded back suggestion a solution, therefore showing that I was concentrated in the patient. Also using hand gesture s as prompts made the patient feel as if I was intrusted in what they had to say, and wanted to listen to more of what they had to say.
In conclusion in the group role play my role was the head nurse and the group member’s response to my role play was very positive. They engaged in my discussion with th4em and kept eye contact when I had eye contact with them also. The patients were also very receptive of the hand gestures that I used especially when holding down the aggressive patient, telling them to calm down. In addition, the response I got back for the one tom one interaction was also positive, the patient had a lot of questions and I successfully answered them, kept a good clear and friendly manner. I also made the patient feel welcomes, using hand gesture to take a seat and make their self feel

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