HRM 590 Week 8 Final Exam (Version 1)
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1. (TCO A) Many people still believe that companies care little about human resource management compared to other revenue-generating departments. Explain why companies have this perception. Describe how you would convince the company's leadership of the value of HRM. (Points: 30)
2. (TCO B) If an employer asked you to review an employment decision to determine whether discrimination had occurred, identify the factors you would consider in that decision and describe how you would evaluate them. (Points: 30)
3. (TCO C) Many believe that good pay and good management result in union avoidance.
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(TCO F) The Emotional Intelligence domains and associated competencies are used to help us determine when a potential change agent, or person, is ready for leadership. When a person exhibits the competencies of integrity, initiative, and optimism, we know he or she has reached the stage of (Points : 7)
8. (TCO G) One day, while on the company elevator, the head of HR is talking to the CEO and doesn’t realize his speaker phone is on when the CEO asks, “Do you think that we can afford to keep the downtown branch of the company open? Or is it time to think about across-the-board layoffs?” The HR head frowns, turns off the speaker and replies, “I’ll call you later” and hangs up. Four employees from the downtown branch are on the elevator and hear this comment. The HR head tells the four employees (whose names he does not know), “Say nothing about this. You heard nothing.” They immediately rush to their cubicles and begin spreading the word. The gossip has hit the entire department and local news agencies by the 6:00 news that night. The CEO is featured saying, “This is nothing but a rumor at this point. We have no current plan to lay off anyone.” This is an example of what type of communication plan on the part of the CEO? (Points : 7)
9. (TCO G) Toxic handlers, as related to change management communication, do the following: (Points : 7)
10. (TCO H) A sign that a change is “sustained” could be seen as (Points : 7)
11. (TCOs G,H) Review this story and pick the
[Describe in a short paragraph how, in a recent conversation, your communication behavior contributed to your physical, relational, identity, spiritual, and instrumental needs. Which need or need took precedence? Why? Page 9]
IBM Global Services, the technology services and consulting division of International Business Machines (IBM), is the world’s largest provider of systems integration and technology consulting. It offers services in areas such as application development, data storage, infrastructure management, networking, and technical support (Datamonitor Plc., 2007, p.4). IBM Global Services is also among the world leaders in providing business consulting and outsourcing services. IBM Global Services’ headquarter locates in Armonk, New York. The company has more than 190,000 employees around the world.
BIG FLATS (WENY) - Imagine being able to market, develop and sell your business idea all within just a few years. Better yet, imagine being able to get the help and support to do so, right here in the Southern Tier. Well, that's what the area's newest business incubator, IncubatorWorks, is trying to do.
I graduated high school back in 1994. I was engaged to be married in just two years, and even though I joined the Pennsylvania Air National Guard right after graduation it was only one weekend a month and two weeks out of the year. So I needed a full-time job. A friend of the family knew a guy who was opening a second store, and was going to need a store manager. I took the job and got started. What I didn’t know was the guy I was just hired to work for was a little confused as to what he wanted. I hung onto the job for a little over a year hoping it would turn around but, no dice.
During Round 1 of our 3-year WDQI grant, we were able to match workforce participants in the One Stop Management Information System (OSMIS) with students in Center for Education Performance Information’s (CEPI’s) databases, and then download their Unique Identification Code into the OSMIS system. From a 2-year group of education exiters, we were able to link their interactions within the Workforce Development Agency (WDA) and their wage record outcome data. We generated 24 reports designed to answer 7 Core Questions; 8 of the reports are available to the general public on mischooldata.org (Workforce section), and all 24 reports are being used by our partners in the Labor Market Information group to generate white papers, which will be completed by September 30, 2015. NOTE: The participants that we were able to link must have visited a Michigan Works! service center, which means the output data is biased and not reflective of the general population as a whole.
Daniel emphasized how strict the entertainment departments budget were that I caused them to go over budget by not taking breaks and that from there on out I would be getting scheduled 28 hours a week. David changed my time sheet and added breaks on days that I did not take breaks. Daniel also stated that by the time I had replied to Davids missed time punch text that the time sheet was already sent in. I asked Daniel how this could be corrected and he told me he would have to check with HR but that I could just not clock out for 3 days. Daniel also asked me I meant by "I was doing lead work". I replied by telling him I lead my staff, performed closing lead duties; such as End of Day report, contacting guest services, reporting directly to
Throughout this course I have learned about the various challenges that impede productivity and efficiency at today’s hospitals. These issues facing the modern healthcare organization come in varying forms from technological, staffing, and financial to name a few. There are no limits to what hospitals can face in these modern technologically savvy times. Below are the major issues that today’s hospitals are facing, though there are many facets to these topics it will be described as best as possible to meet overall challenges:
The name of the company I will be using is Yakko’s Seafood which it will be assumed is involved in the fishing industry in Hammond, Oregon. The purpose statement I have created for Yakko’s human resources department is as follows:
Recommend any needed changes to the organizational structure of the retail store from a human resource management perspective and explain your recommendation.
|1) Which of the following is an example of an indirect cost associated with mismanaged organizational stress? |
3) Thousands of equal-pay lawsuits have been filed, predominantly by ___________ since the Equal Pay Act of 1963 was passed
Walmart currently employees more that 2 million people worldwide in their more than 10,000 retail stores, strategically located in 27 different countries worldwide (Walmart Inc., 2013). In 2012 the company reported earning well over 400 billion dollars (Walmart Inc., 2013; "Walmart- Refocus," 2006). Here in the third week of the needs assessment being conducted on behalf of our client Sams’s Club a division of Walmart Inc., the focus surrounds the collection and its analysis. Following the collection of data and a meeting was held with Sam’s Club management and a recommendation was made based on this analysis.
3. You have been asked to advise a growing organisation which employs 75 people in office-based roles but which has no specialist, dedicated HR function. Managers are particularly keen to know how they can best evaluate the effectiveness of their HR activities and initiatives. Despite limited funds being available the organisation manages to provide some form of formal training and development opportunities for everyone each year, gives everyone an annual performance appraisal and seeks to involve staff through a consultative forum which all attend at least once a year. What advice would you give? Justify your answer.
“Emotional intelligence is the ability to understand and manage our emotions and those around us, therefore, this quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others. Every individual possesses different level, but in order for individuals to become effective leaders, they will need a high level of emotional intelligence. In today’s workplace, it has become a highly important
Adequate information plays important role in communicating change. As mention by Crossman (2011, p. 396), employees are usually expect to know reason for a change decision. Hayes (2010) found that with adequate explanation and the willingness in sharing information from managers achieve better outcome. TVNZ failed to perform this causing negative impact on worker.