ILM LEVEL 3 Award in first line management
M3.12
Motivating to Perform in the Workplace
by
Alison Smith Hull Training
2012
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Table of Contents
Introduction ……………………………………………………….. 1
1. The value of formal and informal performance assessment…………………..1
2. Ways that could ensure that fair and objective formal assessment…………..2
2.1 Factors that influence how people behave at work……………………………..3
2.2 Application of one basic recognised theory of motivation……………………… 4
3.1 Importance of feedback to improve communication………………………. 5
3.2 Effectiveness of different types of feedback is compared……………………… 6
References……………………………………………………………………………… 6
…show more content…
It gives the opportunity to provide structured feedback and reflection and recognise ay achievements as well as identify any performance issues.
It is an opportunity for an employee to respond to any issues discussed and to request any development requests they may have or any suggestions to improve the department or team. It also gives the employee a chance to feedback to the manager any concerns or issues they may have about the way they are being managed.
2. Ways that could ensure that fair and objective formal assessment
To ensure a fair and objective assessment it is important that you plan well in advance and that all parties are kept informed.
Before the assessment it is advisable to hold an informal briefing meeting to discuss the format of the assessment and to write up a plan. At the meeting the manager can provide the employee with the necessary paperwork for the assessment and provide them with the opportunity to collect information required to support their assessment.
It is important to follow a structured plan during the interview so that the assessment is fair to all employees.
The assessment should be based on the job related behaviour and not let personal issues cloud the discussion and employees should not be compared against each other. It should be objective and it is important that you do not generalise about
| The business itself does not retain any profits. 100% of profits remain with the owner and is considered personal income.
vigorously to get into IBM in the first place, but once there they were some of the happiest, most productive, and
It is an opportunity to discuss strengths, give constructive suggestions and consider each other’s points of view.
The assessment strategy should state how the subject should be assessed, and subsequent results recorded. It should also state the experience, professional development and qualifications that assessors should hold. Quality assurance requirements, for example internal and external verification or moderation, will also be stated. Organisation may also have an assessment policy which an assessor should familiarise him/herself with.
“Assess own leadership behaviours and potential in the context of a particular leadership model and own organisation’s working practices and culture using feedback from others”
The manager will need to ensure that they have the correct level of rapport with their employee. Too familiar in nature may be misconstrued as forward and harassing in the wrong context. However no personal rapport whatsoever may provide the receiver of the information with the impression that the sender of the information is just not interested. A fine line must be weighed up for each individual. When a good rapport has been achieved, then the person will uncritically accept suggestion or advice which they are given.
Our process for internal quality assurance involves planning the units that will be sampled for each student. This is planned on an internal verification sampling plan (Evidence index 5) and we use the alphabetical listings and diagonal lines that cross the units to be sampled. If however, the units are infrequently selected then I will ensure that they are sampled and also with the new NVQ specification that has recently taken place then I would carry out a 100% check. We also like to carry out formative assessment as this is good practice and aids to our standardisation process in supporting all our assessors. Regarding support I always liaise with our more senior assessors and the external verifier to ensure I am continually meeting the quality standards required and they are always available to offer their assistance and advice. If we have a very inexperienced assessor or new assessor then the NVQ’s they assess would be sampled far deeper and more support would be given to them. I would ensure that I assess a variety of evidence ranging from Observations, Recorded discussions, Reflective accounts, Witness statements and Work products to list a few. I ensure that the levels and quantities of these are consistent, authentic, valid, and reliable especially regarding new standards.
These are often for local newspaper ads. The downside to the supplier is that their competitor may also offer an advertising allowance and receive a more desirable location within the ad. This is something that would have to be clearly negotiated.
Refer as needed to the material in Chapters 12 and 13 of the textbook. Keep the following tips in mind as you research data, as well as organize, analyze, interpret, and illustrate these data:
The law will not tolerate any breeches in the policies set out. Any breeches will be regarded as misconduct except for serious offences as discrimination, bullying or victimisation will be treated as misconduct and may lead to disciplinary action including dismissal from employment without notice.
The teacher has to be responsible for designing the scheme of work, lesson plans, obtaining up to date qualification handbooks, agree individual learning plans, carrying out risk assessments, write realistic aims.
It provides feedback from which those involved can learn and make the necessary changes to enhance the operating
Managers are charged with making judgments about their employee’s performance and capabilities. Employees should have a formal evaluation process and should receive regular informal updates from their managers on the job. Performance Evaluations should include basic information regarding the employee, job objectives, job competencies, employee contributions and developmental goals and needs. A performance evaluation should also include an opportunity for management to focus on positive contributions the employee has made, areas that need development, and space for the employee to respond to the appraisal. Setting performance expectations, gathering outcomes from the year and comparing them will help determine whether they are satisfied or whether new initiatives are taken (Andersen, 2016). The
There are a few other advantages that Sonya discussed. Some of these include that the employees acquire a broader view of how everyone around them perceives them. They are also able to have a more rounded view of their performance. With the awareness they can understand where they need to develop as well as showing upper management where development is needed.
Additionally, it also gives a ‘balanced perspective’ as the organisation is getting more feedback from individuals due to the structure of the group. This means one idea that an individual may have considered to be a brilliant idea; another group member may highlight issues that other individuals may not have noticed. As all group members are mandated to give feedback this means you