Knowledge Management
"Knowledge management is the set of practices aimed at discovering and harnessing an organization 's intellectual resources. It 's about finding, unlocking, sharing, and altogether capitalizing on the most precious resources of an organization: people 's expertise, skills, wisdom, and relationships. Knowledge managers find these human assets, help people collaborate and learn, help people generate new ideas, and harness those ideas into successful innovations" (Bateman, 2004, p.8-9). One of the most important factors of change in management is the growing need for good, new ideas. Knowledge management is an approach that allows people to produce change. It 's bringing people together and collecting ideas from
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" Prevailing management concepts were conceived for an industrial past, so they are not useful for a different economy based on knowledge. The founding fathers of management would be baffled to hear modern managers talk of networks, telecommuting, and virtual organization" (Halal, 1996, p. 2).
"Management is the process of working with people and resources to accomplish organizational goals. Good managers do those things both effectively and efficiently" (Bateman, 2004, p.14). "Management have four traditional functions, which are planning, organizing, leading, and controlling" (Bateman, 2004, p.8). Good managers don 't neglect any of the four important functions because if they do they will fail. They must be determined to be effective and perform to their best abilities. These four functions are the basics to management and have been followed by many managers for a long time. That 's why knowledge management has taken such a big role in management because it began a new idea. That 's what knowledge management is all about, new ideas. There are many things a company can do to adopt the concept of knowledge management into their systems. Knowledge management really focuses on the people. It 's a new idea to utilize the people of the company and get more ideas from them and not just the company owner. It tries to find and unlock peoples ' wisdom. It tries to share
In order to manage knowledge successfully, it is essential to clarify the essence of knowledge before identifying the importance of knowledge management. The perception of knowledge has been varied broadly; however, one of the generally accepted defintion is from Davenport and Prusak (1998). According to their points of view, knowledge is defined as a set of experience and values, it either comes from individuals ' mind or roots in the organisation, which can be found in the documents, routines, practices and norms, and is assumed to flow between individuals through various networks, being used to assess and embody new
What exactly is knowledge management? “Knowledge management is defined as developing a system to improve the creation and sharing of knowledge critical for decision making” (Kreitner, 217). Tacit knowledge involves the creative minds of the production because “it is personal, intuitive, and undocumented
Knowledge management was defined as the turning of information into actionable knowledge which can be accessed by people who can apply it. Robbins (2003) gives a time perspective in his definition of knowledge management. He mentions as part of knowledge management the distribution of the right information to the right people at the right time. Lytras et al (2002) gives a definition of knowledge management which emphasises the purpose of knowledge management. In the definition creation of new capabilities, enablement for superior performance, encouraging innovation and enhancement of customer value were mentioned. For the purpose of this study the researcher summarised knowledge management as the intentional process of coordinating people, technology and systems to optimise creation and sharing of intellectual
The superior capabilities of knowledge management systems provide an opportunity for the business to engage the most effective components and recognize the importance of communication to make informed, accurate decisions (McGrath, 2001). This system can organize the company’s knowledge resources, knowledge obtaining, organizing, and applying to make a sound routine the will enforce effectiveness (Niu, 2008). The dynamic function of knowledge management to create, capture, and apply knowledge to achieve an organization’s objective will allow them to be more profitable and successful (Zucker, 1986). In addition to increasing profits, the system can be also used to reduce costs and enhance research and development (DeTienne & Jackson, 2001). With all of these advantages, it would be wasteful for a company to not employ knowledge management. As seen in the Discovery Communications, Inc. example, the company can attribute their new productivity levels and increase in ease of securing documents to the knowledge management system that put into place by Carefree Technology. Like Discovery Communications, Inc., knowledge management is so popular today because companies can collect, process and share knowledge to ignite employees ' creativity which in turn will make the business grow. Wenhong and Jianhua (2009) explained the core of knowledge management is to convert company’s knowledge resources into an increased company
While Knowledge Management (KM) is important in any business however, there is no real agreed upon definition. KM is a concept that includes the
Knowledge Management can make a significant difference between ongoing or successful ventures of any organization in a world of accelerating change. Knowledge Management provides the ability to connect and cooperate complex ideas efficiently and can be beneficial even to expand when using strategic alliances. To make Knowledge Management work in an
Within the Army organizations of today knowledge management plays a huge role in the dissemination of information to the unit and it’s soldiers. This is no different for the aviation unit in which I operate. This information can be found in FM 6-01.1, Knowledge Management Operations. It defines knowledge management as the process of enabling knowledge flow to enhance shared understanding, learning, and decision-making. But when the unit was surveyed about their understanding of knowledge management the results were surprising.
Knowledge can be viewed and approached in different ways. Personal, social, artefact, framework are some of the approaches of knowledge management. In today’s world the ability to manage knowledge is very crucial, more so in organisations where proper knowledge management can lead to growth and profits (King, 2009).
Knowledge management often involves isolating and planning intellectual assets within an organization, producing new knowledge for competitive advantages within the organization, making vast amounts of corporate information accessible. Knowledge management can be hard to interpret or explain. How would a nurse or doctor define “health care” succinctly? How would a CEO explain “management”? Each of these areas is very complex, with many sub-areas of specialization. This in turn leads to the question “What is Knowledge Management Strategy & Metrics”?
Possibility of managing the knowledge in proper framework is becoming more or more important in modern economy. Knowledge creation and exploration in modern organizations become a key source in accomplishing and sustaining competitive significance. In fact, the level of organizational knowledge how effectively impact on firm uses. This means with the help of this how fast firm gain the knowledge, and create sustainable competitive advantage. In this era knowledge of modern organization is the one, which learns and memorizes the skills that acts on the basis of the available information in the best possible way. Knowledge management represents adoption of core of knowledge in order to achieve organization’s business goals. We can say, knowledge management is a systematic effort to enable information and knowledge to grow, flow in proper way and create and has a responsibility to ensure that person have correct knowledge at the correct place at the correct
Knowledge management is a concept that is widely known in many organizations but despite the concept being around for more than two decades, a universally accepted meaning of the term is yet to be outlined. Knowledge management is a concept that is concerned with the aspect of learning something before putting it into action. The concept is also involved with creating a platform which will allow exploration of new types of knowledge. The created knowledge may then be incepted in the minds of the employees to add value to the products or services they deliver. What is important to note is that as far as KM is concerned, it does not go beyond storing and manipulating data or information. Knowledge transfer to decision makers will need the development of a structured approach to ensure that it is available on demand. When considering the department of labor, you would appreciate the need for implementation of this strategy. Many departments hoard information thus making it tough to access
Organisational learning can be seen as the goal of knowledge management and may be obtained by good knowledge management strategies and processes. By motivating the creation, dissemination and application of knowledge, KM initiatives pay off by helping the organization embed knowledge into organisational processes so that it can continuously improve its practices and behaviours and pursue the achievement of its goals.
Garden Supplies Franchise directors, by insisting to know why BB produces better catalogues and mailing list on a 25 year old Amiga platform where as his staff that enjoys a 2 million dollar budget cannot match them, are self aware. This is why they intend to incorporate the plants and tools components of the stock into the greater franchise stock lines, and also convert the mailing list and distribution list into their own versions. The franchise appears to be harboring a belief that when they get a web presence for their combined catalogue will give them an edge with regard to the sale of their products. This appears to be in tandem with the checklist's requirement of understanding of organizational needs. The franchise appears to be fully aware of the aims it intends to achieve.
The chosen article mainly discusses how organizations apply knowledge management strategies (KMS) in different phases of the decision-making process in complex situations and how KMS influence decision-making and provides instruction for management level to decide which strategy to apply according to the realities of the situation.
Knowledge management within an organization is affected by the political practices, the methods of resolving conflict, and the assignment of responsibility for outcomes. Buchanan (2008) stated in relation to a study, "Political tactics mentioned most frequently were blaming others, selective information, creating a favorable image, developing support, ingratiation, creating obligations, rewards, coercion and threats, associating with influential individuals, and forming powerful coalitions" (p. 52). Consequently, within the challenges of an organization Hislop (2013) explained that there is a relationship between authority and information which contribute to divergence and politics. In our school organization there is consistent conflict between central office, school leaders, and faculty members in regards to political processes, the resolving process of issues, and accountability practices.